QUOTE(storm88 @ Jan 20 2014, 11:45 AM)
hi bro.
We're sorry to had disappoint you about the wristrest matter. Not only you, but i felt other users had the said anger but honestly this is not what i wish to happen.
I had kept quiet for the matter because i thought the case had been settled by provide the jusco voucher. But infact i was wrong to lay low. Let me tell you what really happened.
We planned to give out the wrist rest in conjunction with Ducky Taiwan as a part of marketing campaign. But sadly Ducky FFKed us in the end. We didn't get what was suppose to be given by Ducky. At such situation we have no choice but to replace it with Aeon Voucher, thought at least we still give something.
Imagine, at first providing wrist rest upon purchase is a marketing campaign supported by Ducky. Maybe you' think that i cheated you guys by providing free wristrest to increase the sellout of the keyboard. But infact it's not. By FFK you guys intentionally doesn't bring us nor the brand any good at all.
The true reason behind is, Ducky wanted a bigger distributor and kicked us out, stopped ALL promised support which causing this to happen.
you may ask your reseller if I'm still the distributor of Ducky to justify my reply to you.
Anyway, i apologize for the inconvenience caused
We're sorry to had disappoint you about the wristrest matter. Not only you, but i felt other users had the said anger but honestly this is not what i wish to happen.
I had kept quiet for the matter because i thought the case had been settled by provide the jusco voucher. But infact i was wrong to lay low. Let me tell you what really happened.
We planned to give out the wrist rest in conjunction with Ducky Taiwan as a part of marketing campaign. But sadly Ducky FFKed us in the end. We didn't get what was suppose to be given by Ducky. At such situation we have no choice but to replace it with Aeon Voucher, thought at least we still give something.
Imagine, at first providing wrist rest upon purchase is a marketing campaign supported by Ducky. Maybe you' think that i cheated you guys by providing free wristrest to increase the sellout of the keyboard. But infact it's not. By FFK you guys intentionally doesn't bring us nor the brand any good at all.
The true reason behind is, Ducky wanted a bigger distributor and kicked us out, stopped ALL promised support which causing this to happen.
you may ask your reseller if I'm still the distributor of Ducky to justify my reply to you.
Anyway, i apologize for the inconvenience caused
QUOTE(juzsell @ Jan 20 2014, 08:37 PM)
QUOTE(mechanicalKB @ Jan 21 2014, 01:54 PM)
for this, reseller might still be them, but the supplier for this region is Cyntrix Technologies, which collaborates with Ducky Taiwan, which withdrew the offer of that wristrest, it's like ducky taiwan saw the offer not feasible and pulled the plug (justifiable once you see the cost of that wristrest)p/s i was also buyer of ducky that time from storm also, but now i am a reseller myself
Feb 24 2014, 03:18 PM

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