STORM88, Tech Armory , Zeon PC Trading, Stephen Wong Peng Kit, lowlife scumbag 
Jan 5 2014, 04:45 PM
QUOTE(unknownhammie @ Jan 3 2014, 10:33 PM)
I used to work in Lenovo Tech Support few years back.
Cosmetic defect indeed need to be attend by SC instead of Reseller. If hardware defect can exchange 1 to 1. There is also a funny situation about deal pixel , need to have 5 dots and above
Communications between reseller and Lenovo kinda P&C , unless user demand it then Reseller could inform Lenovo to send a formal email.
For warranty part, not sure if they change antything , as long you have proof of purchase , doesnt matter you register or not it still follow according to receipt as long the S/N and model matches.
i also used to study Law of Malaysia in school and i know every purchase can be returned in 30 days without condition as long as you don't like it.Cosmetic defect indeed need to be attend by SC instead of Reseller. If hardware defect can exchange 1 to 1. There is also a funny situation about deal pixel , need to have 5 dots and above
Communications between reseller and Lenovo kinda P&C , unless user demand it then Reseller could inform Lenovo to send a formal email.
For warranty part, not sure if they change antything , as long you have proof of purchase , doesnt matter you register or not it still follow according to receipt as long the S/N and model matches.
To ts, you should exercise your right as a consumer, but not listen to bullshxt about "please go to service center, please go to service center, please go to service center, please go to service center...."
the sales contract is between storm88 and u.
are you buying from service center? LOL
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