DONT BUY VEES BRAND! their service is suck!
I hv bought their delicooker to my mum...it takes ONE HOUR to boil a kettle of water. When i complaint to their CS, they sent a technician n brought the item back to check. When returned back the cooker to me, it's not repair at all! The technician told me this is normal for electric cooker to take one hour to cook the water, don expect fast. Somemore, he ask me to let the cooker "warm up" for 5min before put the kettle on...so, i did that, yet, the result is still the same. Of cos i complaint again to their CS, this round the CS passed the line to their Malay in store technician. The guy told me he has inspected the unit together with his superior and no problem at all...he said he can boil the water easily in 20min..20min, listen carefully ya..this 20min he mean is for 1litre only. So, Vees expect their customers to boil few rounds at least in a day OR to use a super mini kettle to boil it!
I complaint to their FB on this, they totally ignore my post without any apology. And, i checked today my post has been removed from their wall post. Not only that, they have "unfriend" me in their FB!
what a suck after sales service from Vees! My advise to all the electric cooker buyers, DONT BUY VEES!
Super lousy product!

This post has been edited by Pink218: Dec 15 2014, 05:30 PM