SONY Technician finally called me and confirmed with me that I will be getting a new replacement for my console.

BUT, it will take 7 - 14 working days.

So me, as a consumer who is impatient with his new toy and has been waited for so long, of coz not satisfy with the answer.

I called up to the CSC (Customer Service Centre), told them about this and asked them whether I am getting the first batch console, or 2nd batch console. Because it is not making sense at all if I am getting a first batch console after the 2nd batch is released.

If I am getting the 2nd batch then it still make sense, however if it's the first batch console, why don't you just get it from KLCC, since there are stocks available.

Impulse will send back my console today.luckily luke din't disappoint me,but pbbseller is quite not friendly .i will still stick with impulse for now for the sake of luke.but somehow next time anything wrong or i want buy anything.i will contact bro luke straight away.

luke's the boss.
impulse can also be his staff responding to queries.