QUOTE(pkh @ Jan 3 2014, 01:31 PM)
Back when Sony Malaysia first announced the PS4 price, I vow not to buy from them. But seems like we might not have a choice now. After reading all 17 pages of this topic, seems like Sony Malaysia will only honour the warranty for console purchased either directly from them OR consoles purchased from Sony in another SEA country. They will however accept the warranty for consoles purchased from resellers or regular shops but requires much ding-dong-ding-dong.
But having said that, neither Sony Malaysia or local resellers/shops has the solution to BLOD yet. Why? Coz the only solution for BLOD now is 1-to-1 exchange and they are all out of stock. Therefore, the 'technician diagnostics' is just another way to stall.
Mine bought from Sony during the 1st batch, receive the unit on Friday and BLOD when i start it up.But having said that, neither Sony Malaysia or local resellers/shops has the solution to BLOD yet. Why? Coz the only solution for BLOD now is 1-to-1 exchange and they are all out of stock. Therefore, the 'technician diagnostics' is just another way to stall.
I know how it feel when things doesnt go the way you wanted. From excited to frustrated.
The next day when to KLCC, the staff at Sony Service Center want me to give it them for diagnostic for at least 7 days. I refuse.
Then I went to Sony The Curve, they give me a replacement unit with on the spot testing. Feel very happy like a kid with a new toy.
At that moment the PS4 buffer stock is not much. So for replacement it's basically 1st come 1st serve.
But it kinda hassle for me and them actually,I need the to prepare the invoice, IC before proceed with anything. They had to call their boss and almost everyone related to Sony.
It seems Sony Store, Sony Online Store and Playstation is not in the same page and disjointed.
Thanks for Sony The Curve Guys, especially the Tim Lim, Khairil and the 'other guys'-i cant recall his name. Awesome team.
This post has been edited by malficient: Jan 3 2014, 03:16 PM
Jan 3 2014, 02:58 PM

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