First of all... Please improve your language... It takes so much time to understand what you're trying to say... And, you have to understand that what people commented about you has nothing to do with whether you are or you are not a newbie... If you provide satisfying service, do you think this case would even be here?

Think properly, luv4life did not even "CON" you, you left your so-called VIP simcard in the phone yourself, it's your carelessness in the first place.

Lastly, please explain about what she complained and not diverting the topic.