Complain against mirrorstore, Warranty claim forever period 
Dec 10 2013, 05:00 PM
1) It's clearly indicated in the thread it's 1 to 1 exchange. Terms and conditions were not even stated there.
2) Each Original powerbank has unique serial numbers? For sure that can be recorded down for RMA purposes.
3) (won't comment further on this)
4)Regarding this, as far as i know, there's a Malaysia Distributor for Yoobao and apparently those sold in Lowyat Plaza all indicates 1 to 1 exchange. Why does your unit need to send back to China for verification?
As for Apple and Samsung, both company never indicates 1 to 1 exchange on their goods as far as i recall.
Instead of ranting, why don't just solve it? FYI TS been waiting 2 months + and there's is still no confirmation when the new unit is coming back (Only info he gets is MAYBE December from the seller).
P.S: I totally can't find any Terms and Condition stated in the thread regarding 1 to 1 exchange. If it's not 1 to 1 exchange, please change it and don't mislead consumers.
Founded something regarding warranty.
QUOTE(mirrorstore2 @ Jan 19 2013, 05:34 PM)
Hi ekestima , warranty wise as for now is first month 1 to 1 exchange . And warranty is 6+6 months warranty so total is 12 months . Every Yoobao bought by forumer will have a receipt attached with date and details , use that to claim warranty . In order for warranty , the PowerBank must in good condition physically .
And as for our local distributor , their 1 to 1 exchange is only for first 7 days while we provide until 1 month.
And as for our local distributor , their 1 to 1 exchange is only for first 7 days while we provide until 1 month.
This post has been edited by Lacus: Dec 10 2013, 05:07 PM
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