Erm, just to update on apple policy.

It is 1 to 1 exchange policy new for the first 7 days. (New from sealed box)
Anything pass that, it is send back to Apple or whatever reason they give you and you will be replaced by a "replacement" unit. In warranty If you read it never stats a new unit. You may call up Apple if you need further clarification.
Maybe is just cause Malaysians take things easily, but when you have dealt with Singaporean's , choices of words given by the Sales person or support team are very important.
As personally Im also doing import business, I can say that so far in fine prints or contracts, I have only seen Apple which offer 1 to 1 new unit replacement and that is also in the first 7 days only.

And lets be fair, assuming every electronic product can be 1 for 1 new unit on the spot, I can easily short circuit it or give it water damage and the shop will never know as most of them do not have the right equipment to check. It is also the resellers responsibility to let buyers know the important TnC. But 99/100 sales man in the market always leave out the important info and feed only juicy info, no ?

This post has been edited by Azurika: Dec 12 2013, 12:54 AM