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 Alienware Mothership V11, Intruder alert!

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Liuteva
post Mar 11 2014, 05:45 PM

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Senior Member
2,991 posts

Joined: Jun 2007
From: Johor


Just back from school. Found out my laptop got abit problem, how to solve this?

This is what I having, something like white square shadow behind. Is this screen faulty?

Rebooting and shut down aint solving this.

Attached Image

This post has been edited by Liuteva: Mar 11 2014, 06:28 PM
Liuteva
post Mar 11 2014, 06:36 PM

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*******
Senior Member
2,991 posts

Joined: Jun 2007
From: Johor


QUOTE(horns @ Mar 11 2014, 06:29 PM)
the simplest route: call dell to report the issues; go through the trouble shooting process with tech support via phone calls; if it's confirmed that it's hardware related, and parts are available, dell will send technical personnel to attend to your case.

of course you can try to solve it yourself with members' feedback here but at least give us more clues, such as what happened before your screen is flickering (e.g. driver updates? the laptop hit something?); how does it flicker? is gpu overheating, causing artifacts?

screen shots might also help.

edit: oh I just saw the shot after posting this.
*
Dont think it hit something since I never bring out.

If I lower the brightness, this shadow not really obvious. Now feel abit better after I close and open the lid few times.

Few days back updated the bios to latest version but no problem until now.

Tried update the graphic driver to latest just now but still same problem.
___

Solved this after shut down for an hour and turn it back on.

This post has been edited by Liuteva: May 22 2014, 09:37 AM

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