also they must let you know the estimated cost for the whole service
if they dont do so some customer never brought enough money or CC how they going to pay?
Mitsubishi Stealership
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 Nov 10 2013, 08:41 AM
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#1
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Senior Member
819 posts Joined: Jun 2007 From: Moon's Dark Side 
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they suppose to brief you what they going to do when you service you car.
also they must let you know the estimated cost for the whole service if they dont do so some customer never brought enough money or CC how they going to pay? |
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Nov 10 2013, 09:33 AM
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#2
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Senior Member
819 posts Joined: Jun 2007 From: Moon's Dark Side
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QUOTE(ckk125 @ Nov 10 2013, 09:12 AM) customer bodoh..everything also ok ok ok not the 1st time people complaining their bill exp never find out what is it, only know how to come to forum and complain after kena tipu next time they say change engine, ok ok ok    when i at sc i tell them what i want to do. not they their choice but mine to decide to change or not |
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Nov 10 2013, 09:56 AM
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#3
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Senior Member
819 posts Joined: Jun 2007 From: Moon's Dark Side
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QUOTE(ckk125 @ Nov 10 2013, 09:42 AM) exactly, happens to toyota, honda, proton, mitsu and such. when talk with them i tell them if you want to change i have no problem but i'm not paying for it they even stated it is optional, but some people had to have the ego that i can pay so i wanna do everything, only to come back to forum to whine  QUOTE(6UE5T @ Nov 10 2013, 09:45 AM) Yes actually they should brief first and get agreement from the customer to do or not. Tan Chong Nissan service advisers always inform first, not just simply sneak in those stuff and charge later. this is the professional and responsoble way1st time is naive 2nd time is stupid |
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