QUOTE(chuinhooi @ Jun 17 2006, 01:39 AM)
Just want to ask...
I have sent an item with 2 weeks personal warranty to A using PosLaju,A refer to the ppl who buying the item from me...
After A get the item,he contact me...say:"it''s great stuff,all in good condition",
but few days later,he phoned back and blame me that the item's button was broken,can press but unfunctionable,how to claim the warranty?.....
so....wanna asking that is the item are in good condition when in his hand,but after few days,it is spoilt...am i need to claim a new one for him in the term of "PERSONAL WARRANTY"????
IMHO, either u change another unit or refund him.. coz personal warranty cover the whole week(s) u have promised.. if he say good condition at 1st day n 2nd day problem came means ur warranty void? no rite?I have sent an item with 2 weeks personal warranty to A using PosLaju,A refer to the ppl who buying the item from me...
After A get the item,he contact me...say:"it''s great stuff,all in good condition",
but few days later,he phoned back and blame me that the item's button was broken,can press but unfunctionable,how to claim the warranty?.....
so....wanna asking that is the item are in good condition when in his hand,but after few days,it is spoilt...am i need to claim a new one for him in the term of "PERSONAL WARRANTY"????
Jun 17 2006, 02:51 AM

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