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U Mobile U-Mobile Thread V5, www.u.com.my
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harryleong
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 Nov 7 2013, 01:49 AM
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New Member
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I've been using UB68, it says i will get another 5gb after 2am?
but it's not giving me any free data after 2am, still consuming my normal data after 2am.
it actually has been happened last month, i went to their customer service and asked them to check for me.
they said i have used up the extra 5gb data. but i was absolutely sure i did not use up that 5gb from 2am that fast, like in 9 days?
so i said nevermind, will try and see what happens next month(this month)
STILL NO FREE 5GB FOR ME. using my normal data after 2am, keep on checking data usage from 2am to 4am. still consuming my main data.
any staff from umobile can answer this? thanks
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harryleong
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Nov 8 2013, 11:39 PM
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New Member
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 this is the proof. i'm 100% sure i didn't use so much on off peak because i only use it for dota 2 for until like 3am. how can it be 5gb after 8 days? it's not renewing for 2 months! |
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harryleong
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Nov 11 2013, 03:35 AM
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New Member
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QUOTE(sanderz @ Nov 10 2013, 05:24 PM) The Off-Peak I think it is till not implement yet or it is buggy. U Mobile sites says that off peak usage is during 2am-8am. But when I use it during this time, it still consume my normal data usage. Dunno what's wrong. Just e-mailed customer service and complaint to my nearest branch, working fine now!  |
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harryleong
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Nov 12 2013, 02:36 AM
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New Member
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QUOTE(sanderz @ Nov 11 2013, 09:27 AM) So during 2am-8am, it will consume the Off-Peak quota first rather than the normal quota right? exactly. after 2am it will auto consume off-peak quota instead of the normal ones. then revert back to the normal quota after 8am. |
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