QUOTE(CnY Garage @ Jan 9 2014, 12:46 PM)
different point of view, umobile main advantage is cheap data and always yes, thats why they are so confident to withdraw back free mins rather than data, ppl who need lots call might take celcom and get small data package,
and my monthly statistic showing my customers got more than 80% using Umi28 and UMI48, umi18 and Umi 38 less than 10% each, yup you are true, the principle is TALKING more meaningful > WHATSAPP, but please bear in mind that they can use wechat to voice record and lots other DATA BASE talking apps
and most of my customers only ask for more data with prepaid while postpaid customers ask for more VOICE
thats why DATA is more popular compare VOICE in PREPAID at least

I will await the new postpaid plans and hopefully they don't continue shafting consumers like this.
Postpaid should award more value to LOYAL customers,
- customers who are willing to sign up with their personal details, name, email and physical address
- customers who are willing to authorise their bank accounts to pay Umobile automatically.
- customers who might get locked into Umobile for a couple of years due to laziness to move elsewhere after setting up everything.
*There's even a deposit fee of one month in advance to get Postpaid running*
The last time someone reason out to me it was cheaper for Umobile to service Prepaid than Postpaid customers, I mean wth?
0 logic in the way their business models work.
If Postpaid gets massive improvements, I am pushing people around me to sign up.
This post has been edited by h@ksam: Jan 9 2014, 01:04 PM