Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards Maybankard 2 Gold & Platinum Cards V8, Pls read post 1-3 & use Search Topic 1st
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 Oct 31 2013, 04:03 PM
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#1
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Junior Member
261 posts Joined: Aug 2007 From: ba cang, mallacak 
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How does the dispute part works? (else can someone just point in out where I can refer to? :s kanchiong)
I just received SMSes saying that I made certain purchases with my AMEX which I didn't. Called CS to cancel card. After raising dispute do I still need to pay for the outstanding+interest rate? Cause CS said will take up to a month to clear. Is this common? :S |
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Oct 31 2013, 04:41 PM
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#2
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Junior Member
261 posts Joined: Aug 2007 From: ba cang, mallacak
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QUOTE(cute_boboi @ Oct 31 2013, 04:33 PM) Ask for dispute form. Fill up and submit at counter or fax or scan/email over. THANKIU. Have to wait and see Wait up to 45 days, normally refund you back. In the meantime, MBB will tell you no need pay the dispute amount and the interest will be taken out if it ever gets charged (if dispute reversal)   |
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