Got (feel) cheated by Unifi. They called me late last year around Nov/Dec asking me to upgrade from 5 to 10mbps. At first I was reluctant because I'm not a heavy user and mostly use it for foruming, downloading movies. That's all. I was happy with the speed and the price, which was around RM150ish including GST.

But, when they offered me a free upgrade from 10 to 30 with the same price of RM179 (excluding GST), then only I was poisoned and agreed to upgrade. They say, with the government new policy, they will able to upgrade me to the new speed for free.

BUT, after new year, and now in the month of February, I didn't get any upgrade. So I called Unifi. They said to me that they do not know about such promo, and asked me when was the time I agreed to do that, including the person who called me.

Wtf right, are they assuming me to remember all that? Didn't they have all the records about their staff?

So, I was so mad and asked them what should I do? They can't give any closure but asked me to wait for the THANK YOU email or something.

After quite some times, I received the email. Guess what I got, free HyppTV channels.

Damn I feel cheated.

So have you guys experienced such gimmick but end up with stupid freebies?

And why did TM allows that to happen is beyond me.