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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time

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xiongzz15
post Nov 19 2013, 04:16 PM

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Require some help from forumers here. Currently subscribing to a unifi 5mbps package and has already passed the 24 months period. Im about to shift to a new place , but its just 3 storeys up of the same condo. Is it possible for me to relocate the unifi without terminating my current contract and re-applying to a new one?
xiongzz15
post Nov 20 2013, 08:28 AM

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QUOTE(jolmy @ Nov 20 2013, 12:27 AM)
Better relocate the service. Since you are an existing subscriber, there is a chance some time in the near future you get offer to upgrade to a higher package with discount. If you terminate & subscribe a new line, although you get new equipment, you are considered new subscriber and will not get discounts for upgrades in most cases.
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Yes. I was thinking of relocating my uniFi because it is quite uncertain for me if I will be at the same place for the next 24 months if at all Im registering a new account. However, i did call unifi last night and they told me a charge of RM 300 will be imposed for relocation!. And actually I just found out that the new place Im moving has a uniFi connection , but under previous tenant name. So what Im going to do is to terminate my current one , and do transfer ownership from previous tenant name of my new unit. However I'm planning to do the transfer ownership before terminating my current account . So basically , there will be TWO unifi account under my name. Is this possible and allowed by TM?

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