since i'm almost nearing my end of contract, just got a call from Unifi ppl. but it is different from what the number that you guys mention earlier. 03-83184000...

well, i do subscribe to 20mbps, so they perhaps unable to offer me promo upgrade speed. they just called in to ask about my opinions on their service. since my area was not being hit hard by disconnections, i give them a 8.5/10, citing need more HD channels package only for hypptv.

but i did ask them if they can provide me higher speed...30mbps perhaps. they say they would refer my request to their management then. they did mention they might have to revise a new price plan for me, if they decide to blast me with 30mbps plan. fingers crossed.

their logic
internal wiring = adding new cabling within the same house. no potential new customer, installation will be charged
relocation to new premise = adding new cabling to new house, old house vacant. next owner may come in and use existing fibre installation. potential new customer, thus installation foc