got a call for upgrade promo from VIP5 -> VIP10 @ RM179/mo (price remain perpetual, even after additional 2year contract end).

asked the guy why not RM169, he said the promo was offerred to 1st batch of Unifi subscribers.

dilemma. dilemma. dilemma.

yeah, go for TIME if you can.

RM129 @ 8Mbps lehhh. much much cheaper!

Maxis' fiber has different QoS compared to Unifi's, although maxis fiber using unifi's fiber core.

good deal indeed!

"problem" is i dont spend much time at home most of my hours spend in the office (abundance use of LAN & wireless internet already 10Mbps++ ) so, i personally wont gain much benefits to the 10Mbps speed. beauty of it, i'll be contract-free (by March 2014) what is sux, there's no other fibre service at my area except Unifi.

on the other hand, user experience will definitely be better (fast speed = shorter download time). also, IF unifi starts to enforce FUP, VIP10 will have higher quota threshold than VIP5. since promo will extend my contract for another 2 years, there will be more upcoming promo/packs introduced in-between, perhaps.

VIP5 has covered all of my basic needs though. RM30/mo may sounds small, but accumulated across 24 months = RM720. <-- heck, this sum can be used to offset some of the increased cost-of-living

dilemma: i have no immediate need for VIP10; i want to but dont need to

if you have Maybank2Card AMEX, pay via M2U during the weekend.

you'll get 5% cashback + 5X treatspoint (VIP5 @ RM149, cashback is rm7.45 ). if autopay for Unifi, it's a meagre rm2

majority existing landed properties already covered by national incumbent service/infrastructure provider, Telekom.

TIME is targeting new housing areas, whereby they cooperate with developers to install fiber infra during development.

2years contract is not much, provided that...

1) you have no plans to move/relocate within that period.
2) there is no other better provider within that period

so, most of us are already satisfied with unifi's service, so 2years is transparent.

i didnt know i'm reaching my end-of-contract until unifi staff called me for contract extension

havent seen anyone posted this question, here it goes

anyone using new router that supports wifi 802.11ac with Unifi? if yes, any model recommendation/price/location? require special config?

retrace all your eStatements/eBills.

assuming no add-on pack subscriptions, most probably missed payment (been carry-forwarded for months now) or excess call usage local/IDD.

no, did you hear any?

thanks.

interesting, though. since when MCMC dictate telco to implement FUP?

it's up to the telco's prerogative on enforce FUP or not.

since unifi has no serious competitor (nearest would be TIME and ABNxcess), i wonder why MCMC reacted such

ohmy. thanks for the headsup!

until TM announce this publicly, we can only speculate.

extra charge? should be no charge after throttle. MCMC doesnt allow denial of service after quota is reached, hence that's why all telcos limit the speed to extra low (64/128kbps), which technically is usable.

rmeember last time Maxis totally blocked data service after quota is reached, till customers were furious

that's where telco makes (more) money by selling quota/booster plans! if tedious, subscribe to higher quota plan (also pay more too).

retain number for?

it's VOIP, uses unifi's voice vlan. terminate the service, all services terminated.

this is a retention program by TM.

those near contract expiry (my case, expire Mar'14, got the call on Jan'14), TM will call these customers (probably selected group with some criteria).

the RM169 promo was for 1st batch of Unifi subscribers (early adopters ). RM179 is for standard customers.

calling TM asking for promo rate wont help cuz you may not be eligible.

no FUP enforcement is a temporary bonus. TM is doing their due diligence to inform their customers of the quota set for each plan.

do note that all broadband plans by telcos are technically unlimited quota. The published quota numbers are the threshold before FUP is enforced (i.e. throttling). After throttle, you still can use, but at limited speed. So, your quota will keep counting.

Until bill reset, the FUP is lifted. Speed is back up to normal speed. Until you hit the quota threshold, FUP enforced again.

most ppl dont see the issue is not the limited quota, but the limited speed when FUP kicks in


plan upgrade from VIP to Biz should be doable. call their CS to ask about upgrade. It's faster for answer

FUP will always be there. TM is telling it's customers upfront.

once TM enforce FUP, there's nothing for us to dispute, because customers already informed since day 1 of subscription.

the FUP clause is to protect them (and for later use), not us.


so for now, TM doesnt enforce FUP...... yet.

This post has been edited by cybpsych: Apr 2 2014, 03:45 PM

no worries le. treat it as no FUP.

once TM going to enforce FUP, whole Malaysia gonna bang their doors! happened before anway.

maxis is leaking their own blood = revenue leakage, that's why they were "forced" to plug their leaking hole.

iinm, skmm has no jurisdiction to impose how a telco offer their product. yes, they have a guideline, but not determining a telco's business policies.

as long as telco's services are within legal boundaries and skmm guideline, it's acceptable.

i remember last time skmm dictated a <RM20 broadband plan, 500MB of quota, etc. when they wanted to promote their 1Malaysia Broadband package.

some telco, earlier, couldnt meet this criteria and they're annoyed that skmm was directing them what to sell, how much to sell, etc. alas, they were 'forced' to create a stupid cheapo plan just to satisfy someone's ego needs.


maxis' recent cases, it's their conscious decision to revise their plan features, which is cheating existing customers.

maxis could've force migrate larger group of subs to the new revised plan, and retain those genuine customers. yet, they didnt do so and 'wipe' the whole base instead.

good luck to us all. a big fat cartel indeed. and guess who's the ring-leader?

call them la, apa susah?