The problem is Samsung don't have 1 to 1 exchange policy. They usually try to fix any problem first. Failing that..only then you have a chance to get a new set...lolz

How can dealer be faster than going straight to Samsung for warranty issue?

you seriously know alot about all this...

cool bro. thanks for the info.   bookmarked the link you posted just now. after this if I were to be in that situation, straight say to them 'see you in court!'

means if there is defect, we can even request for our money back?

Wish you all the best then..
But before that..you need to check the warranty claim T&C first.

I wonder too 

too busy complaining about this and that maybe

don't la bro later to cover the cost of educating people, they'll increase the fuel price some more lol..

anyway,if anyone  knows any seller that can accept cc payment without the extra charge, kindly quote me in here. To be honest just now during Manchester derby match, I whatsapp item.com as well, and he told me got 6-10% processing fee for cc transaction. lol that's exorbitantly high.

No I'm not.
He sounded polite for those two transactions.
I negotiated the service charge with him.

I even recommended one of my friends to sell off her iPad 2 to him because he accepts\ed trade in that time. My friend bought wrongly and I WhatsApp-ed him if he can accept brand new sealed iPad, he said OK and my friend went to his shop in Summit. Straight gave cash to my friend. That was early last year or 2011, I can't really recall.

Maybe too many "wan kat" customers and these dealers got pissed off.
Just joking.

OK, sleep now. I have to work later though it is flexi hours.

By right, the shops cannot charge the consumers. We can report to banks.
Oh well, that's another discussion. Next time for this.

You guys no need sleep one?

lots of things need to be learnt then...

Hahaha, tomorrow I have school but I decided not sleep now, go school sleep

chat? here?

Argh damn the Note III is so poisonous.
I will talk to my boss tomorrow that I will be buying a new phone since company subsidizes RM 800 for us to buy any phone at our choice.

According to the rule, I can only buy every 2 years once. My next cycle will be in next year's June but I paid for my own Note II last year. See if he can do anything for me.

then why don't sleep ?
chat with me please, no mood

I have been buying from him since 7 years ago. There times at his shop n 4 times through poslaju. Highly recommended seller zero problems. Don't know why some will complain. There will always be some bad buying experience but mine was perfect. On poslaju I got item next day once payment made. Similarly as directd this seller not those friendly type lah!! Anyway it just take a small drop of black ink to taint a glass of clear water. I suppose those with bad experience just couldn't resist dropping in that drop of black ink.

Same like directd but to me friendliness not important.  it is reliability in dealing. Even Satugadget you meet only ah beng n ah lian type of guys/gals serving you.
But they are well reputed too. Both directd n Satugadget I also highly recommend.

I have yet to meet a friendly seller ( shops) including SEP.  However independent reseller out from shop I recommend Alieamin ( check his posting in garage sales).