That's really fast. How long does your phone last though? Mine charged to full faster now compared to when I bought it. it used up faster too. I guess my battery already Kong and need to be changed.
Guys, can I claim warranty if I have dropped my phone?
I hope HTC is not like apple who don't recognize warranty if got cosmetic damage.

Finally, send my one to warranty. But here not practice like taiwan with 1 to 1 exchange due to purple tint issue. They will open up the back cover and replace the faulty camera, bit worry

I bought in June. Dropped it but the gap is not caused by drop. My camera got purple tint, my battery is faulty. Maybe because of heat. I left it in car under hot sun once

How to check on the spot?
Do they give the replacement on the spot?
Once the seal is broken we have to send the thing for warranty right?

How to check the serial number?

I heard within 14 days, they will replace one to one for you. Make a deal with seller first. I check my box. No serial or imei stick outside unless you open it.

I call htc operator today. After provide the imei, and they asked me to wait for five mins. Then the answer is "technician still assess your phone, please call back next Monday."

After one week, still assessing... I make it very clear just purple tint problem. What kind of assessment? I can sense they simply answered for the sake of responding.

Wait until next week, my phone will be two weeks in service center.

First, the camera defect, we dont care about their vendor. If they come to me and tell me such bullshit sure I am going to scold them. We just deal with HTC. By hook or by crook, they have to fix it and dont tell about grand mother story. You are very kind person and tolerate widely.

Second, it is very unlucky to us already when the phone has defect problem. The phone is under warranty, it is their responsibility to fix it. Dont they come to me and tell us we are lucky because they willing to replace something under warranty. Big joker.

The HTC Operator in Malaysia speaks really good, talk very politely... sounds very professional. But they donno your problem. Every question you ask, they will ask you to hold 5 mins. (They need to call SC and check). Ask 2nd question, hold another 5 mins. What is that mean? They dont know the status. If you ask more, they will said "Kindly call back next 3 days and I will update you the status". No SLA, no status, you never know what is wrong with you phone. That could be they just put your phone aside and do something else. Letting you wait for few weeks.

I have my experience with SIS Penang. I brought my HTC Diamond 2 over there. They diagnosed and told me to take back and use first to wait for spare part arrival. When spare part arrived, they called me to send my phone, then tell me 3 days to fix the problem. After 3 days, i called to check status, and they said my LCD has been fixed and can come and collect. This is the service we want.

I dont totally blame htc service center. I blame myself too. I should check if SIS Penang still exist before decide to buy.

You're having HO too bro..?
I thought you incline more on Nexus Series

Guys, after it came out off SC, the phone will be factory reset right?
How about apps that I bought from Google Play Store? Do I need to buy them back? I spent USD 50 already before sending to SC

Go to your low light room, point your camera to white paint wall or area. Then you will know if you hit pink spot problem as mine.

What you mean no biggie? Is that mean something cannot be fixed and normal? And dont need to to send back for repairing?