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Maxis Maxis Biz68 Mobile Internet V3, Updates on #1

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owc
post Nov 25 2013, 11:56 PM

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12.00am soon
owc
post Nov 26 2013, 12:34 AM

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blacktubi, try to frost the thread 1st until stable 1st
owc
post Nov 26 2013, 12:36 AM

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then keep make compliant for bad maxis
owc
post Nov 26 2013, 12:41 AM

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QUOTE(ajax91 @ Nov 26 2013, 12:38 AM)
I do hope for an april fool joke from maxis in november...
*
now is too earlier for April. If it's serious, we as LYN member will keep bombarding maxis ceo!
owc
post Nov 26 2013, 01:41 AM

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All if nothing to do please make a compliant to SKMM and others agencies!

damm, who dare make compliant to MCA & in front of the press, i'm seeking a candidate to assist him report to MCA & press conference. (sometime politic works)

http://www.mca.org.my/en/contact-us/enquiry-2/

This post has been edited by owc: Nov 26 2013, 01:50 AM
owc
post Nov 26 2013, 10:23 AM

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Umobile 10GB cost RM68 only
owc
post Nov 26 2013, 11:56 AM

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New compliant channel:


hdeva@maxis.com.my

salvin@maxis.com.my

customercare@maxis.com.my
owc
post Nov 26 2013, 12:20 PM

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QUOTE(matjaki @ Nov 26 2013, 12:08 PM)
can use sim in usb modem? someone got charge more than rm250 becoz use with usb modem@#@
https://forum.lowyat.net/topic/1563713/all
*
OMG, better ask Maxis go rob bank!
owc
post Nov 26 2013, 12:25 PM

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QUOTE(k_yuen @ Nov 26 2013, 12:24 PM)
i though this payu had canceled.... since my fren kena more than 250..his postpay not using data plan...
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PAYU? are you sure? see below!

QUOTE(lai98158 @ Sep 16 2010, 12:40 PM)
hai, everybody, i got a problem about maxis internet charges.

I using postpaid number (not broadband) put in my Maxis USB modem,  it is max RM250  capping or not ?

example 1,

i use 5GB , 5GB = 5242800KB,
so , 1 KB = 1 Cent, i need to pay RM 52428.

I ask maxis officer, somebody say that no capping, i need to pay RM52428.
the RM250 capping just for "mobile internet package" , if i use Maxis USB Modem, i can not get it .
the officer tell me, RM 250 just for use handphone online only, if use usb modem , i can not get it. 

But another officer tell me i can get RM 250 capping, either i use 5GB or 50GB per month, i pay RM250 only.

I found this 2 point in Maxis Mobile internet term and condition apply

P1.

1.  Service 

The Service is a service provided by Maxis which allows you to connect to and access the
Internet (both WEB and WAP services) via mobile or use your mobile device as a modem to
connect to the Internet at the rates prescribed below. 
P2.

Notwithstanding the above, the continued use by postpaid subscribers of any of the above data
packages exceeding the time/size as specified above, shall be subject to a maximum monthly cap
of RM250.
refer : http://www.maxis.com.my/personal/mobile/br...nternet_TnC.pdf

in p1, i dun know the mobile device include USB modem or not .

so , if i use 5GB in a month, how much i need to pay?
*
Maxis better go rob bank

This post has been edited by owc: Nov 26 2013, 12:27 PM
owc
post Nov 26 2013, 12:47 PM

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No need talk much here la, make compliant to SKMM/MCMC now!
owc
post Nov 26 2013, 01:58 PM

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This is what reply from Maxis!


Rujukan Maxis : C14087098/DA/1113

Salam sejahtera Encik XXXXXXXXXXXXXX,


Rujukan dibuat kepada emel anda di bawah berkenaan pelan Mobile Internet BIZ 68.

Pihak kami ambil maklum mengenai perkara ini dan akan menghubungi anda selepas semakan terperinci dijalankan.


Sekian Terima Kasih.

Devendra Adrian

Perkhidmatan Pelanggan

This post has been edited by owc: Nov 26 2013, 02:01 PM
owc
post Nov 26 2013, 02:13 PM

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QUOTE(carbike @ Nov 26 2013, 02:11 PM)
Casual surfer plan is slightly better lah. 4GB + 4GB
*
5GB + 5GB = Umobile!
owc
post Nov 26 2013, 02:34 PM

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QUOTE(apisfires @ Nov 26 2013, 02:31 PM)
sabar abang, ku tau mu nak streaming jua arsenal game
damn
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iayo i nak tengok MU dan sedikit youtube la, 4GB mana cukup bro, umur 5 punya budak pon guna lebih daripada ko
owc
post Nov 26 2013, 03:04 PM

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QUOTE(dee_death @ Nov 26 2013, 02:51 PM)
CS: Harap bersabar, mungkin pakej baru ni tak lama. Maxis ada rancangan dan pelan nya tersendiri.
Me : Minyak da naik, apsal kuota turun?
CS : Encik pun dah puas guna unlimited data nie utk beberapa bulan.
Me : Sy nak guna pakej ni bukan utk beberapa bulan. Lagipun saya sign up utk 2 tahun kontrak.
CS : Encik marah2 sini pun bukan boleh selesai.
Me: sy bukan marah, saya nak kepastian saja. Macamana saya nak komplen?
CS : sila tulis kepada pihak pengurusan kami di bizcare@maxis.com.my
- hati masih panas la -
For record, I'm registered under my own Govt department. Damn phuiii...
*
Delivery has failed to these recipients or groups:

BIZCARE@maxis.com.my
The recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.

This post has been edited by owc: Nov 26 2013, 03:05 PM
owc
post Nov 26 2013, 04:34 PM

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QUOTE(sallehsi @ Nov 26 2013, 04:25 PM)
suggestion: can someone share /paste/make an example report so more people can use that report by copy and paste..same format, same standard..some people (including me) is not very good with writing sad.gif
*
here, please modified the name & company name and your account and ic
owc
post Nov 26 2013, 04:39 PM

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QUOTE(mushashi87 @ Nov 26 2013, 04:37 PM)
have already submit and awaiting for reply.
*
The reply may take one week, this due to MCMC now 90% compliant all come from Maxis Biz68 as SKMM insider information
owc
post Nov 26 2013, 04:44 PM

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QUOTE(k_yuen @ Nov 26 2013, 04:42 PM)
u mean maxis or skmm?
*
SKMM compliant also overload, very less compliant as much. SKMM now also very hard on reply consumer of Biz68 in short while.
Mean while, maxis bizcare@maxis.com.my already full & overload
owc
post Nov 26 2013, 04:45 PM

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QUOTE(wc_how @ Nov 26 2013, 04:44 PM)
Just 150 reports for 2 days, not that much as i expected xP.
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SKMM people say too much, they can't handle it!
owc
post Nov 26 2013, 04:50 PM

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QUOTE(wc_how @ Nov 26 2013, 04:48 PM)
Not even 0.1% of the Biz users.
But yes, SKMM is slow now. From my experience, SKMM takes action about 2 working hours after submitted the report. Mine report was handled after 5hours.
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For mine, not even reply yet (By Email)
BPA very effective!

This post has been edited by owc: Nov 26 2013, 04:51 PM
owc
post Nov 26 2013, 05:16 PM

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QUOTE(Safar @ Nov 26 2013, 04:58 PM)
Guys when you submit your complaint, don't only target SKMM, use all resources
BPA is one of a good one, i had positive respond last time when Maxis did this to all data plan users including RM99 Unlimited data. Do you finding and research before go against them.
[attachmentid=3741244]
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If for me, i will target Maxis for all the agencies
added that, include their investor!

This post has been edited by owc: Nov 26 2013, 05:16 PM

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