Dec 4 2013, 01:38 PM
QUOTE(j3srocks @ Dec 3 2013, 01:22 PM)
So I finally went to the Nokia Care center at Prangin Mall today. Went all the way to the 4th floor. Found the place, said a little prayer and walked in.
The place was practically empty, only one counter out of 3 was manned and there was one customer before me. Seeing as how it was around lunch i guess that's a given.
So i proceeded to take a number, and surprisingly the machine did not work. At this point warning bells started goin off in my head. I started asking myself just how important talking via loudspeaker is to me. Regardless i steeled my self to go ahead. I want to fully enjoy my L920 as its meant to be.
When my turn arrived, i explained to them the problem. They did not seem surprised and said i need to change one of the mics. Here's an excerpt from my conversation:
Me: So does this happen often?
Lady Behind Counter: Yeah, got few cases
Me: Is it serious case?
LBC: Not really, its the mic problem
Me: How long will it take?
LBC: 1-2 weeks. If after 2 weeks we have not heard from us call the number on the receipt.
Me: Wah so long ah? You all dun have the parts here is it?
LBC: Yeah need to order.
So here's to hoping my L920 returns without any further problems.
I bet they didn't tell you that you are able to ask them to order the parts and still have your phone back at home with you, they will call you once the part has reached them, and then only you send your device to them. I did that The place was practically empty, only one counter out of 3 was manned and there was one customer before me. Seeing as how it was around lunch i guess that's a given.
So i proceeded to take a number, and surprisingly the machine did not work. At this point warning bells started goin off in my head. I started asking myself just how important talking via loudspeaker is to me. Regardless i steeled my self to go ahead. I want to fully enjoy my L920 as its meant to be.
When my turn arrived, i explained to them the problem. They did not seem surprised and said i need to change one of the mics. Here's an excerpt from my conversation:
Me: So does this happen often?
Lady Behind Counter: Yeah, got few cases
Me: Is it serious case?
LBC: Not really, its the mic problem
Me: How long will it take?
LBC: 1-2 weeks. If after 2 weeks we have not heard from us call the number on the receipt.
Me: Wah so long ah? You all dun have the parts here is it?
LBC: Yeah need to order.
So here's to hoping my L920 returns without any further problems.
Quote
It's considered off no worries 
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