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> cashier swiping their own reward card, for your purchase...

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@Adele
post Aug 16 2013, 12:18 AM

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i don't mind. like a forumer said, if u cant benefit from the rewards, let someone else benefit also not bad. better than the company reap all rewards and give nothing back smile.gif
@Adele
post Aug 16 2013, 12:25 AM

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QUOTE(pastacarbonara @ Aug 16 2013, 12:20 AM)
How do company that offer such reward reap all rewards? Do you know how loyalty program works? The only people who will benefit from the reward if you're not interested or forget to bring your card is the merchants. They are the ones who would give nothing to you but getting all the free petrol and electrical appliance from your purchase.
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like i said, i dont mind. better someone get the stuff than no one gets the stuff. If not, company gets to keep the stuff i.e. company no need waste money, and no one benefit.
@Adele
post Aug 16 2013, 12:32 AM

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QUOTE(pastacarbonara @ Aug 16 2013, 12:30 AM)
Rewards are given to customers. There will always be loyal customers even though you are not interested. Not participating merchants. If one person forgets their card and merchant swipes their, who is at the losing end?
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hello friend. not everyone think like u. u are entitled to ur opinion, and i am entitled mine. My opinion is i dont mind. That's what TS is asking, whether ppl mind or not.

If you mind, then u may speak up when ppl try to swipe their card at ur purchase. icon_rolleyes.gif
@Adele
post Aug 16 2013, 12:52 AM

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QUOTE(danny_sp15 @ Aug 16 2013, 12:43 AM)
another story:

>went to chatime to buy dumfuk overpriced bubble tea for my gf
>cashier serving me was a familar cashier, she never look people in the eye when speaking to them wan.. and always talk fast2 macam malas mau layan.. i always thought she was sombong and a bit rude
>ordered the drink, and gave my chatime card
>cashier keyed in order, open register, etc
>she forgot to swipe my card
>she was like "oh my god... oh my god... im so sorry.. im so sorry, i forgot to swipe ur card.."
>i was like "it's alright.. no worries.."
>she kept on apologizing "im so sorry.. i totally forgot.. really sorry.."
>i smiled and say "it's ok, no problem.."
>in my head "not so sombong after all.. kinda cute even.. " tongue.gif

moral of the story, never judge book by it's cover.. just cos one part looks bad, dont assume the whole person is bad..

chatime kajang btw, in case anyone wanna go tackle her.
**i know not related to TS story, but i just wanna share, but lazy to open a thread just for this..
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danny, i know this is off topic also ...but hor...i agree with u. why chatime ppl always like black face, no look at u, like boh song u order the drink. weird.
@Adele
post Aug 16 2013, 01:08 AM

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QUOTE(danny_sp15 @ Aug 16 2013, 12:55 AM)
usually is girl cashiers right?? cos the males usually all foreigners wann, but girls mostly are local.. macam a bit sombong.. but dunno la, maybe they shy or something..

btw, wanna ask u ah, do u know what they keep saying when we arrive at the counter? i heard like "calling calling", but doesnt make sense. rclxub.gif
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actually...i find that as long as is our locals...boys n girls oso kind of black face wo...For foreigners le..ya..really not so much

Pai seh la...i dunno what is the "calling calling" thing. If i go to chatime again i try to kap kap listen again ok? biggrin.gif
@Adele
post Aug 16 2013, 01:13 AM

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QUOTE(jonoave @ Aug 16 2013, 01:08 AM)
Actually it's not focused face. But robot/routine face.

You do too biasa until you don't realise, just going through the motions.

Of course, being in customer service they need to remember to smile.

But sometimes I also cannot tahan to see customer service ppl giving fake smiles. The smile so big and act so friendly but you can tell it's totally insincere. That one the smile on/off immediately depending if got customer. The moment you turn your back, sour face automatically.
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I would give them a thumbs up if they are willing to smile... at least they r professional enough and love their job enough to smile at the customer, when they turn their back...they go back to original.. to me is perfectly ok. Coz ppl get tired, and they cant be smiling all the time thumbup.gif

I was at Tesco yesterday and the person, just ask him one question only, he look like want to meletup. I feel like asking him... "r u not happy? did the company not pay u? is that why u're so upset?" whistling.gif

but of coz i chickened out haha

@Adele
post Aug 16 2013, 01:19 AM

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QUOTE(danny_sp15 @ Aug 16 2013, 01:14 AM)
this antenna omnidirectional wann.. no need point2.. laugh.gif
aiya.. if u regular, sure u notice wan... everytime u near the counter they will say "calling calling".. dunno what they mean..

anyway, correct, locals usually give the black face.. i think becos they shy ler.. pity them oso.. the foreigners dont give a fark, so they dont have to shy2.. laugh.gif
**TS sorry i derail ur topic.
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pai seh the chatime i go to recently is all manned by foreigners...so no idea le on calling thing.

***sorry TS derail ur topic. I give it back to u

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