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TM HyppTV, Primetime. Anytime. Everytime
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cyew86
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 Jan 20 2018, 11:01 PM
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QUOTE(evilhomura89 @ Jan 10 2018, 06:21 PM) Since your contract has already been renewed (from the unifi upgrade), u can tell them your STB is not working already then they'll send a replacement. Been there done that  Did the technician come to test the old STB before replacing? I am tempted to change mine, it's a very old unit (silver bulky box), and keep it as a back up box since HyppTV Everywhere is buggy on my Android TV Box. Wondering if they are coming up with new STB since they have rebranded to Unifi TV now  |
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cyew86
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Jan 21 2018, 01:53 PM
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QUOTE(ffxmadman @ Jan 21 2018, 12:23 PM) Very unlikely unless u upgrade your Unifi plan hence renewing contract then I think u can claim new STB, but u can always ask TM Point and check I downgraded my plan, hence got renewed for another 12 months. Wanted to cancel but they didn't allow. They said can only change if the STB is broken, that's why need to see how thorough they are with the process QUOTE(AVFAN @ Jan 21 2018, 12:35 PM) not as a rule. even if u sign new contract, they just give u additional 1 yr warranty. if it fails within that period, u get new one. well... one way is... pour some water over it!  Lol good one. I might tinker around with it till the software fails, then request for a replacement lol. Thanks all |
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cyew86
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Jan 21 2018, 01:58 PM
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QUOTE(evilhomura89 @ Jan 21 2018, 01:54 PM) This one depends on the technician themselves, mine didn't I suppose you can tell them the box got stuck at "INIT" screen - common issue OR » Click to show Spoiler - click again to hide... « You can try damage the equipment deliberately  Then tell them sudah tak boleh pakai, please ask technician come and replace They wouldn't know or care anyway Might go for your 2nd advice  |
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