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 TM HyppTV, Primetime. Anytime. Everytime

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G K Lai
post May 20 2017, 01:00 AM

Enthusiast
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Senior Member
839 posts

Joined: Aug 2009


Dear all,

I have problem with HyppTV today. The box (Huawei EC6108V8) cannot sync the time online (can't connect to NTP server), thus no channel will be displayed.

Icon at the lower-right corner have yellow exclamation mark over it.

user posted image

In the Settings -> Network Diagnostic Tool page, the network test failed for some of the items

user posted image

I visited HyppTV's Facebook page and I don't see anyone reported they have similar problem, I'm afraid it is only me who have this problem?

Can anyone help?


EDIT:
_________________________________________________________

I've restarted the Huawei box, Unifi modem and my router several times already, still the same.

This problem only happened this evening when I came home from work.


This post has been edited by G K Lai: May 20 2017, 01:04 AM
G K Lai
post May 20 2017, 11:51 PM

Enthusiast
*****
Senior Member
839 posts

Joined: Aug 2009


QUOTE(jusbella @ May 20 2017, 08:08 PM)
Just call up TM, they'll settle it for you.
*

Is it? Ok, I will try call them up, thanks! smile.gif

QUOTE(Mr_47 @ May 20 2017, 10:32 PM)
same with me but mine total disconnect, my unifi internet at pc working fine, just hypptv problem
*

Yup! Same case, all Internet working fine except that NTP Server Error thing on HyppTV making problem.
Looks like this is not my own problem. hmm.gif

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