hi..can u update the detail regard LTE coverage if available on redone or not? and the coverage area..thanks

so far as we know, there is no LTE supported by redONE yet.

maybe dealer like you can try persuade it...

bcoz i've googled and saw some article mentioned that redone/redtone got LTE

Since celcom is redone network partner, but as we know currently celcom is still not yet rent the 4G communication tower to redone. Any how thanks for the support!!!

Regards
EAI

Hi,I have active my redone card since 1 July but till now I still cant call out. Sincerely hope that my problem can be solve as soon as possible

huh number had been activated but can't call out?? Can we hv your number, try to check with u.

What is the data down/upload speed? my current Digi speed is around 7mbps for download and 1.7mbps for upload. will redone have the better speed?

Celcom coverage. Performance base on celcom line

is the international roaming availble like other telcos

Yup, but there will be add on Rm300 deposit

or

it will be open for free if previous telco offer you international roaming (previous bill statement needed)

Regards
EAI

Hi I wish to change to redone with my existing number, is it possible?
Which outlet have the service within KL area? Prefer area which have LRT/Monorail nearby.

Thank You.

You may done it directly online, kindly contact redone@eaicomm.com or visit the following link

http://eaicomm.com/store/index.php?route=p...&product_id=130

data bundle got 1GB and 1GB+

What are the diff between these two?

1GB = Charge per usage after 1GB?
1Gb+ = No charge but throttled to 64kbps?

yup, Rm25 1GB will charge as per per used (PPU) once 1gb quota finish, user got to manually turn off data option if wanna avoid PPU charges.

1GB+ unlimited = speed throttled, no additional charges.

for sign up can direct contact our redone team at redone@eaicomm.com or visit the following page.

http://eaicomm.com/store/index.php?route=p...&product_id=130

how does the data plan works?

if 1G++ means RM30 + RM8 every month?

If want to switch from 019, can retain old number?

Yup, no problem to maintain the old number if the information given all correct.

Kindly contact our redone team for sign up.
Email: redone@eaicomm.com

Hi there. I'm interested to port to redone from umobile but i have heard some feedback that if we subscribe at end of the mth, we will be charged full in the bill for the mth although i have used for few days. My question is redone bill cycle fixed early of the mth or it uses prorata system? If it's fix billing cycle means i should port at early of the mth rite? Can u please advise on this matter? Tq.

If you wish to sign up with us you may visit us at www.store.eaicomm.com or contact our redone team at redone@eaicomm.com, and forward nessasry document for registration.

billing is pro-rate for the first month. Next month billing cycle will be on 1st of every month. Is a prorate system, it will average on your billing.

Regards
EAI

can MNP?

No problem, as long as the identity of the owner number is correct.