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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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gildan2020
post Sep 4 2013, 07:18 AM

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Hi,

I just found out that my postpaid (U28) bill is still outstanding eventhough i made the payment 2 weeks ago in August.

The payment was made in umobile website using my credit card. My credit card statement already shown the transaction made but umobile website is still showing as outstanding.

already complained to umobile but so far no news.

Can you guys advise on this?
gildan2020
post Sep 6 2013, 06:16 AM

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QUOTE(wcypierre @ Sep 4 2013, 07:25 AM)
when did you last complained to them?
*
it's been a couple of days since my last complaint. what should i do?
gildan2020
post Sep 6 2013, 11:23 PM

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okay, just called, the payment is reflected now. smile.gif

hopefully, this problem doesn't repeat again.

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