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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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fixgd
post Oct 7 2013, 12:40 PM

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for UMI 38, the 200 minutes free call and 30 free sms is to umobile network or any network?
fixgd
post Oct 7 2013, 04:03 PM

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QUOTE(wcypierre @ Oct 7 2013, 03:53 PM)
any network  thumbup.gif
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yeah time to get umi38.
fixgd
post Oct 7 2013, 09:30 PM

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QUOTE(wcypierre @ Oct 7 2013, 05:32 PM)
just saying, but if you like to contact people who are using umobile as well, there's a catch.

For prepaid, if you've reloaded rm50 in order to apply the UMI38 plan, you'll get 50 days of free calls to anyone using umobile. However, if you've reloaded RM 50 and applied for the UMI38 plan and you've called someone who is using umobile as well, the deduction will be made on the UMI38's free call duration first before going for the 50 days of free call from the day of reload.
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ic. very sneaky of umobile. might have to reconsider then then might as well take umi 18, and use the extra 20 ringgit for call and text?
fixgd
post Dec 31 2013, 11:49 PM

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why my UMI38 free calls (200mins) renew every month? i thought they will add to the previous free calls?
fixgd
post Jan 1 2014, 12:47 AM

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QUOTE(wcypierre @ Jan 1 2014, 12:22 AM)
It will be added as long as it doesn't reach the max amount of free call minute which is 400 minute for your plan. Anything over 400 are forfeited
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yesterday i had around 90 minutes. then just now (11.45pm) renew UMI38. then i check back, reset to 200 minutes.
fixgd
post Jan 1 2014, 08:08 AM

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QUOTE(wcypierre @ Jan 1 2014, 02:22 AM)
then probably their t&c change d, since I can't find any information about it at their new site  sweat.gif
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sneaky right. all telcos sure like this.
fixgd
post Jan 1 2014, 10:00 AM

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QUOTE(azrash @ Jan 1 2014, 08:59 AM)
Was it from an auto renew? Contact their customer service and they'll check it for you. It happened once to me and they solved  it in minutes
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yea auto renew. so call them to ask them add back?

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