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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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cubesquare
post Aug 24 2013, 03:33 PM

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QUOTE(haziq_sh @ Aug 23 2013, 05:21 PM)
hi. me and my gf are currently a digi postpaid user and both of us want to change to umobile postpaid. my number is a supplementary number to my gf number and both numbers are on her name. my question is do we need to separate the accounts first before changing to umobile?
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Hi,
you no need to separate the account as you can direct port in to U Mobile.
so you need use her name to do the registration.

cubesquare
post Aug 26 2013, 07:08 PM

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QUOTE(hirano @ Aug 25 2013, 10:30 PM)
Current umobile prepaid user here. I wonder if it is possible to change from UMobile prepaid --> postpaid --> prepaid back again? No MNP. Anyone with answer/experience?
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can, you can do this at center.
cubesquare
post Aug 26 2013, 07:10 PM

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QUOTE(ezinger @ Aug 26 2013, 12:25 PM)
I would like to find out, for the RM68 with 2 sim cards does it come with 2 mobile numbers?
can phone calls made from both sim cards or just one?

Thank you
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Yes. 2 different no.
both line is sharing 3GB data and 60 minute free call.
cubesquare
post Aug 30 2013, 06:17 PM

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QUOTE(edison1437 @ Aug 28 2013, 03:55 PM)
if I'm other telco user with sub line can both numbers migrate to u-mobile?

also 60min of free call meaning for all the line under the package?
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if I'm other telco user with sub line can both numbers migrate to u-mobile?
# Yes, Both line can port in to U Mobile together.

also 60min of free call meaning for all the line under the package?
# 2 sim is entitle this 60 min and 3GB data.
cubesquare
post Sep 2 2013, 12:04 PM

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Joined: Nov 2010
QUOTE(alexanderclz @ Sep 2 2013, 12:16 AM)
how to unsubscribe?
*
For Plan MB5, MB15, MB40, MB68 and MB128
1. Press *118#
2. (2) U Broadband
3. (4) Stop Auto-renewal

OR

For Plan UMI18, UMI28, UMI38 and UMI48
1. Press *118#
2. (3) Mobile Services
3. (1) Unlimited Mobile Internet
4. (4) Stop Auto-renewal

cubesquare
post Sep 3 2013, 01:28 AM

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Joined: Nov 2010
QUOTE(TechnoG @ Sep 2 2013, 04:12 PM)
anyone here have any idea whether I can downgrade my existing postpaid U28 to prepaid U18? I'm currently underutilizing my U28 and I just found out prepaid U18 have additional perks compared to U28 that is actually useful to me.

roaming in SG, free calls and msg that suits my usage, and a not too little amount of data considering this is my secondary phone line. smile.gif
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i'm successful change from postpaid to prepaid.
cubesquare
post Sep 4 2013, 12:18 AM

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QUOTE(TechnoG @ Sep 3 2013, 02:07 PM)
do you know what are the documents needed? cos as you know this no is not registered under my name. tongue.gif
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i'm the owner of the number.
can successful change it.
i think you better call u mobile careline or walk in center to double confirm 1st.
cubesquare
post Sep 7 2013, 01:25 PM

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QUOTE(a-ei-a @ Sep 7 2013, 12:59 PM)
Just checked online:
Expiry date: 24/09/2013

Does that mean after 24/09/2013 my balance will be forfeited? How about the "inactive" period (only can receive call but can't call out)?
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if in 90 days no perform any topup, your line will be terminated.
cubesquare
post Sep 19 2013, 11:36 AM

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QUOTE(kamsamida @ Sep 18 2013, 09:33 PM)
can we maintain our number from previous telco to switch to the Umi28 plan or we must get a new sim from Umobile?
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Hi, you can remain the existing number
just port in from other telco to U Mobile
cubesquare
post Oct 16 2013, 12:40 AM

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QUOTE(LostAndFound @ Oct 15 2013, 09:44 PM)
Summoning digilife, what's the best way to change current postpaid UM28 plan to prepaid? Been watching my usage, looks like can save a bit that way.
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Walk in center
cubesquare
post Oct 21 2013, 11:13 AM

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QUOTE(maxomeara @ Oct 18 2013, 04:03 PM)
Hi,

I just subscribed to the new Internet Sharing Plan (RM68, 3GB).

One of the simcard is used in my phone while the other one is used in my Nexus 7 LTE.

However, the one in Nexus 7 seems to be malfunctioning as I can't use the data connection. Or is there any settings that need to be configured first?
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first check APN setting
Setting > Mobile networks > Access Point Names

New APN
Name: U Mobile
APN: my3g

then save and select it.
cubesquare
post Dec 6 2013, 10:33 AM

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QUOTE(barium @ Dec 5 2013, 09:50 PM)
guys, wana ask, if let say last time im a maxis user...den convert to u-mobile, den later on im not satisfied with u-mobile n convert back to maxis again....but now maxis seems like getting more n more expensive andthey charged me like waterfish....now i wana  convert back to u-mobile for its cheaper rate can or not ar??
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the rate will be standard

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