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 U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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TechnoG
post Sep 2 2013, 04:12 PM

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anyone here have any idea whether I can downgrade my existing postpaid U28 to prepaid U18? I'm currently underutilizing my U28 and I just found out prepaid U18 have additional perks compared to U28 that is actually useful to me.

roaming in SG, free calls and msg that suits my usage, and a not too little amount of data considering this is my secondary phone line. smile.gif
TechnoG
post Sep 3 2013, 02:05 PM

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QUOTE(wcypierre @ Sep 2 2013, 08:45 PM)
According to what I've know by chatting with the customer service, it is possible to change the plans from postpaid to prepaid at the U Mobile Store but they said that it is under the jurisdiction of the management(so there is a chance that it'll fail)
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if that is the case, I'll just MNP to Maxis or some other provider for a month or so and MNP back to Umobile prepaid. biggrin.gif

wait, is it possible to MNP to prepaid?
TechnoG
post Sep 3 2013, 02:07 PM

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QUOTE(cubesquare @ Sep 3 2013, 01:28 AM)
i'm successful change from postpaid to prepaid.
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do you know what are the documents needed? cos as you know this no is not registered under my name. tongue.gif
TechnoG
post Sep 3 2013, 04:09 PM

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QUOTE(wcypierre @ Sep 3 2013, 02:13 PM)
well, you can always try to request for the change from postpaid to prepaid first, if the management doesn't allow you then only go for MNP.

and yes, it is possible, just that it takes a longer route and time as well for it.

and lastly, if you wanted to do a MNP, You can contact https://forum.lowyat.net/user/digilife for more information on the MNP  biggrin.gif
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I think I'll just go straight for MNP. This is my secondary number with very minor usage only. I mean like no harm trying Digi right? tongue.gif but I'm not sure whether umobile will accept if I MNP back to their services after 1 month hahaa.

Problem is this number is not reg under my name, so I'm trying to avoid any awkward convos at the service centre itself. I have a digital copy of the IC that is registered to this number, so it is not some fraud or whatsoever.
TechnoG
post Nov 8 2013, 09:41 PM

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does anyone here work for umobile? I really need an insider help to get me out of my shitty situation now.

Im using a umobile postpaid line that is registered under my sis's name, and the thing is she is studying overseas and wont be back till end of next year. Meanwhile I might be jetting off by the end of this month and I dont want to pay RM30 ish every month for 1 year and not using the line, I just want to switch to prepaid. I asked the service centres and said its possible and fowarded me to their CS. And they refused to do it even if I could provide my sis docs.

Ughhh, I really need help. sad.gif

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