roaming in SG, free calls and msg that suits my usage, and a not too little amount of data considering this is my secondary phone line.
U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!
U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!
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Sep 2 2013, 04:12 PM
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#1
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Senior Member
9,337 posts Joined: Mar 2010 |
anyone here have any idea whether I can downgrade my existing postpaid U28 to prepaid U18? I'm currently underutilizing my U28 and I just found out prepaid U18 have additional perks compared to U28 that is actually useful to me.
roaming in SG, free calls and msg that suits my usage, and a not too little amount of data considering this is my secondary phone line. |
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Sep 3 2013, 02:05 PM
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#2
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Senior Member
9,337 posts Joined: Mar 2010 |
QUOTE(wcypierre @ Sep 2 2013, 08:45 PM) According to what I've know by chatting with the customer service, it is possible to change the plans from postpaid to prepaid at the U Mobile Store but they said that it is under the jurisdiction of the management(so there is a chance that it'll fail) if that is the case, I'll just MNP to Maxis or some other provider for a month or so and MNP back to Umobile prepaid. wait, is it possible to MNP to prepaid? |
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Sep 3 2013, 02:07 PM
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#3
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9,337 posts Joined: Mar 2010 |
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Sep 3 2013, 04:09 PM
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#4
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Senior Member
9,337 posts Joined: Mar 2010 |
QUOTE(wcypierre @ Sep 3 2013, 02:13 PM) well, you can always try to request for the change from postpaid to prepaid first, if the management doesn't allow you then only go for MNP. I think I'll just go straight for MNP. This is my secondary number with very minor usage only. I mean like no harm trying Digi right? and yes, it is possible, just that it takes a longer route and time as well for it. and lastly, if you wanted to do a MNP, You can contact https://forum.lowyat.net/user/digilife for more information on the MNP Problem is this number is not reg under my name, so I'm trying to avoid any awkward convos at the service centre itself. I have a digital copy of the IC that is registered to this number, so it is not some fraud or whatsoever. |
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Nov 8 2013, 09:41 PM
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#5
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Senior Member
9,337 posts Joined: Mar 2010 |
does anyone here work for umobile? I really need an insider help to get me out of my shitty situation now.
Im using a umobile postpaid line that is registered under my sis's name, and the thing is she is studying overseas and wont be back till end of next year. Meanwhile I might be jetting off by the end of this month and I dont want to pay RM30 ish every month for 1 year and not using the line, I just want to switch to prepaid. I asked the service centres and said its possible and fowarded me to their CS. And they refused to do it even if I could provide my sis docs. Ughhh, I really need help. |
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