U Mobile Fan Club v2 - New UMI Plan!

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U Mobile Fan Club v2 - New UMI Plan!, Questions? Problems? Deals? Come here!

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KoChun	Apr 22 2014, 11:53 PM Return to original view \| Post #1
On my way Senior Member 688 posts Joined: Feb 2014	Hi, I'm thinking of porting to Umobile U50 postpaid; 2GB + 100mins call. Using LTE phone mainly in Puchong and USJ. LTE not compulsory, mainly Whatsapp. Must have itemised billing to claim company calls. 1. Is Umobile network good? 2. Can choose/buy desirable 018 phone number? If yes, How? Currently using DiGi Optimum Plan w/o data. (Yeah very old postpaid line)
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KoChun	May 2 2014, 10:17 PM Return to original view \| Post #2
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(alexanderclz @ May 2 2014, 08:41 PM) any insider news whether umobile will introduce share a topup function or extend validity? Nope.
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KoChun	May 30 2014, 01:34 PM Return to original view \| Post #3
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(samwhyik @ May 30 2014, 11:30 AM) I logged case with both parties, U Mobile & CFM. I was been charged not only PAYU but also UMI 28, RM28 has been charged but without receive data plan. Speechless, why they need so long to solve on this issue? Waiting... 1. They get your money, take as salary, why want to give you back 2. Even if they make mistake, they dont want to admit, avoid MCMC saman 3. You water fish. You paid once. You will pay some more... Bwahahahaahaha This post has been edited by KoChun: May 30 2014, 01:34 PM
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KoChun	Jul 8 2014, 04:51 PM Return to original view \| Post #4
On my way Senior Member 688 posts Joined: Feb 2014	I switched to U-mobile and if anyone is considering using U. I register my email, address, telephone number with U-mobile but u-mobile cannot even send me the bill. I called, email, visit service centre, but they still unable to send bill. U-mobile sUx !!!!
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KoChun	Jul 10 2014, 07:04 AM Return to original view \| Post #5
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(nujikabane @ Jul 9 2014, 04:35 PM) » Click to show Spoiler - click again to hide... « Here's a new UMobile convert I was with Celcom for a few years. It used to be good, I mean, the call reception was clear, and the text messages I sent got through. Then comes the Internet. Then it occurred to me that Celcom's data plan is crap! The signal is poor, the speed is like kura-kura, and at times, the signal goes off completely! And the price, is not cheap. I subscribe to these : Call plan : RM5Omin/month Data plan : RM28/month Gvt tax: 6% Minimum monthly commitment RM81 ^ Not expensive if the quality is top-notch. But with all the 'kesakit-hatian', I switched to UMobile. I am now using prepaid (as I wanna test it out first, before committing to contracts on postpaid. I was pleasantly surprised! It is dirt cheap [RM18 for cheaskates like me], and the speed is still okay even after limit reached. So I am a happy camper! And so looking forward to my mee-in-cup and Revive isotonic drink when I top-up RM5O when u turn postpaid, then u will get the craps. U mobile can't even send the e-bill to me. Then blame me for not paying and threat cut line. wtFFFFFFFF I even went to service center to check my details after sign up. u-mobile sUx
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KoChun	Jul 14 2014, 09:29 PM Return to original view \| Post #6
On my way Senior Member 688 posts Joined: Feb 2014	How to get U mobile to send e-bill regularly? Already register address, email, contact number upon registration, at service center, call center customer service and dealer. Or is U-moble really so hopeless.
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KoChun	Jul 15 2014, 10:33 AM Return to original view \| Post #7
On my way Senior Member 688 posts Joined: Feb 2014	U-mobile = hopeless.
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KoChun	Aug 2 2014, 04:31 PM Return to original view \| Post #8
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(KoChun @ Jul 14 2014, 09:29 PM) How to get U mobile to send e-bill regularly? Already register address, email, contact number upon registration, at service center, call center customer service and dealer. Or is U-moble really so hopeless. 4th month of postpaid subscription, still cannot get regular e-bill for U-mobile = sUx.
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KoChun	Aug 2 2014, 05:12 PM Return to original view \| Post #9
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(wcypierre @ Aug 2 2014, 04:57 PM) had you tried to complain to mcmc? Thanks for the idea. I shall complain to MCMC. U-mobile = sUx This post has been edited by KoChun: Aug 2 2014, 05:12 PM
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KoChun	Aug 13 2014, 10:17 AM Return to original view \| Post #10
On my way Senior Member 688 posts Joined: Feb 2014	U mobile rover = waste money, waste time. While some of the members and dealers at LYN has been helpful with ideas, the problem with U-mobile postpaid goes unsolved. Being charge for billing but did not get bill Cannot email bill on-time regularly after 4 months. This are not unusual request/practise. I complaint to MCMC, got rude call from U-mobile. I guess zebra never change its stripes, U-mobile, Berjaya Group Company still unscrupulous operation. Anyone shopping for postpaid, avoid u-mobile.
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KoChun	Aug 13 2014, 09:52 PM Return to original view \| Post #11
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(wcypierre @ Aug 13 2014, 03:09 PM) I went to subang which is under their 4g area but there's no 4g yes, but I went to subang which is under their 4g area but there's no 4g NOTE: I am using a phone that supports 4g and I have already sent the LTE on sms I understand if you work for them. But when u-mobile cheats people and you are OK with it, ... accomplice.
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KoChun	Aug 13 2014, 09:54 PM Return to original view \| Post #12
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(KoChun @ Aug 13 2014, 10:17 AM) U mobile rover = waste money, waste time. While some of the members and dealers at LYN has been helpful with ideas, the problem with U-mobile postpaid goes unsolved. Being charge for billing but did not get bill Cannot email bill on-time regularly after 4 months. This are not unusual request/practise. I complaint to MCMC, got rude call from U-mobile. I guess zebra never change its stripes, U-mobile, Berjaya Group Company still unscrupulous operation. Anyone shopping for postpaid, avoid u-mobile. QUOTE(wcypierre @ Aug 13 2014, 03:08 PM) too bad for you then, probably use prepaid? Anyone is free to try for themselves. I am sharing real u-mobile user experience so people have a choice not to be cheated.
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KoChun	Aug 18 2014, 09:36 PM Return to original view \| Post #13
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(abec @ Aug 17 2014, 07:20 PM) u make me scare, planning mnp from celcom postpaid to umobile postpaid mmmm is it true umobile postpaid service bad ? billing is important...without bill how i can i pay What I faced is mainly the billing. I asked for itemised billing sent by email. U-mobile charged me for this. Did not deliver the bill. Chase for payment even though I sign up for auto deduct. After 4 mths, I filed with MCMC. U-mobile call me and was rude. The issue is still unresolved. The sales rep/ dealer was very helpful. Unfortunately, he is also helpless. I was also frustrated being charged for other stuff But most simple and common thing about billing also U-mobile = fail. BTW, how is Celcom? I am shopping for new provider.
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KoChun	Aug 27 2014, 12:33 AM Return to original view \| Post #14
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(BenSow @ Aug 26 2014, 05:24 PM) Hey guys, was thinking about switching to u since my hotlink youth club expired :33 Does anyone know what does umobile offer for MNP? On the website it just says "Get a FREE Prepaid SIM Pack when you switch to U Mobile and enjoy 15% top-up bonus for the next 6 months. Enjoy all these and more when you hop on over." What exactly is the 15% bonus and what's more in allthese and "more"? If U-mobile also don't know how to explain / ensure they can deliver on their ad promise, why you still want to sign on to them? You want to support company to cheat you/consumer? Finally the decision is your own.
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KoChun	Aug 27 2014, 01:34 PM Return to original view \| Post #15
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(BenSow @ Aug 27 2014, 12:14 PM) Well what to do, pretty much every telco out there does this now :/ Just wanna get some clarification. You mentioned "ensure they can deliver on their ad promise" is umobile like that? Alright thanks alot! IMHO nope, u-mobile don't care about postpaid users. Looking at Celcom now.
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KoChun	Aug 28 2014, 08:17 PM Return to original view \| Post #16
On my way Senior Member 688 posts Joined: Feb 2014	QUOTE(incrediblehulk @ Aug 27 2014, 06:15 PM) Thanks for the advice. Hope you find what you are looking for. I am trying Celcom tomorrow, not that I endorse. If I had a choice, I wait for iP6 launch next 2wks then sign on with the best package of that telco. Definitely not with U-mobile after the suxky experience. This post has been edited by KoChun: Aug 28 2014, 08:18 PM
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