Go back to SEnQ lor show them the repair report and the new phone IMEI lor. DUnno, just guess...

One-one or not, i 'm gonna insist and to see their manager cos the counter those customer care rep cannot make decision one.

Either they 1-1, or fix it in 2 hrs. I have no more 5 times of energy

Got one guy hor, he said he DOA, waiting for 2 weeks already still no new phone.
Go check the HTC malaysia. I spammed there too lol

Ah i saw you in fb dee..kekekek

This post has been edited by cleoleeps: Aug 28 2013, 10:16 PM

I have the purple color when at capturing photo.

Also, this one blueish background also appeared in the blooody "repaired" phone done by SIS.

With flash, seems ok.



Without flash, see the whole image so blueish.


Without flash, see the black color objects especially the left side can see blueish colour


Without flash, see the black color objects especially the top and bottom can see blueish colour


This post has been edited by cleoleeps: Aug 28 2013, 11:44 PM

Mine also 2 months old and I don't care cos enuf is enuf. Give me 1-1 New good phone

I got the gap issue when purchased the phone. But i didn't realize until i read this forum. It was annoying and felt so sad and grumpy and but later after some times of using it, i started to forget about it because it doesn't really affect my overall usage. Unless the gap is big, i thought was ok.

However, my current situation is unbearable now.


Yeah i am worried too ! Just now morning went to Kelana jaya service centre right before they start operations. I was the first customer. haha and they know who i am also.

So i requested if can get 1:1 exchange because so many times sent in and repair, the phone is getting worse. She is very kind and understanding. Instantly, she said will raise the request for 1:1. Never ask me to send in for repair anymore.

However, my phone has to be left there while waiting for 1:1 exchange approval. Can't guarantee can get replacement cos still need mangement approval. Also can't guarantee that has NO purple issue. She also has the same phone with same purple issue and not yet get replacement cos dunno which batch is flawless. HTC still no news in regard to this matter ~~

Haih.... next quarter HTC sure show big loss if this continues

This post has been edited by cleoleeps: Aug 29 2013, 11:25 AM

Sorry for you..... I wonder if HTC Taiwan found the root cause and come out a tip to solve this issue..... gonna dig around their site already...

When i bought my phone on 25 May, it had no purple screen issue until it got repaired in service centre (SIS) !
I sent in for different issues (crackling noise, purple screen, power button,etc) and they changed these:

1) LCD screen
2) Phone Housing (casing) which should include the back cover and front speakers too

You can probably tell which one is wrong....

This post has been edited by cleoleeps: Aug 30 2013, 09:16 AM