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 Final Fantasy X|V : A Realm Reborn v8, Phase 4 Open Beta August 2013

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Edwardseong
post Jul 27 2013, 02:50 PM

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pew pew pew. Still suffering on registering debit Mastercard =.= Try to contact Square Enix but all the answer they gave were the standard "Escalated your issue to higher management" sad.gif

So does anyone found out a resolution to this? o.o
Edwardseong
post Aug 6 2013, 07:27 PM

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QUOTE(shojikun @ Aug 6 2013, 06:38 PM)
O dear god... Those who order from Zavvi, can please try to reconfirm with your pre-order if you get the pre-order bonus or not.

Because my PS3 CE didnt get the pre-order bonus... =.="
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3 emails to them at different time and all of their replies are standard replies... All of their replies goes like "We can't confirm about your DLC (DLC wtf??), the DLC might come with the product, we will pass this to our xxxx department and they will look into it".

Anyhow, here's someone that says zavvi.com do have the bonus code, but will only be given when we are close to the launch date... http://www.gamefaqs.com/boards/678051-fina...reborn/66580063
Edwardseong
post Aug 6 2013, 08:23 PM

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Well not like we, the Malaysian, have any choice anyway... I pre-ordered the PC CE from zavvi at June, and it cost RM310 inclusive of delivery, with the slight chance of getting preorder bonuses. HeavyArms is offering RM379, delivery happen at least 1 week after the launch date, and 0% chances on bonuses. sad.gif

If there's any Singaporean or Filipino here, head over to shopto and GAME.co.uk, especially GAME, dirt cheap price with dirt cheap delivery! Both send out code in email the moment you submit the button (both does not support delivery to Msia =.= )
Edwardseong
post Aug 6 2013, 09:35 PM

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QUOTE(kuroneko0509 @ Aug 6 2013, 08:57 PM)
I might agree with Shopto being cheap, but definitely not GAME. That shop never launch a game with discounted price  rolleyes.gif
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aha! £41.99 for PC CE for GAME~ make it the lowest of 3 (zavvi £49.99, shopto £47.86)~ zavvi delivery to Msia cost £14.99, but GAME only cost £4.85~
Edwardseong
post Aug 6 2013, 10:03 PM

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QUOTE(kuroneko0509 @ Aug 6 2013, 09:44 PM)
Interesting  hmm.gif
Since the last time I checked it still at £54.99... Time to cancel my Zavvi & order @ GAME  whistling.gif

ps: i guess this is the 1st time the stuff i wanted to buy in UK is cheap on GAME instead of amazon uk, zavvi or shopto  laugh.gif
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Oh if you're living in Malaysia, they don't support delivery to here cry.gif Otherwise I be buying from GAME already~ lol tongue.gif

BTW, can someone with existing character please help me post a question for the upcoming live letter on here? : http://lodestone.finalfantasyxiv.com/pl/to...77bd1c2270f5114 The lodestone requires existing character to post on that forum.. another stupid way to 'listen' to player.

QUOTE
"This might be related more to Square Enix management than ARR development, but is there any possibility that Square Enix would introduce easier payment method, such as Google Wallet, or simply RESOLVE THE ERROR 601 AND 401 ISSUE WHEN REGISTERING A CREDIT CARD?"


This post has been edited by Edwardseong: Aug 6 2013, 10:08 PM
Edwardseong
post Aug 6 2013, 10:15 PM

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QUOTE(kuroneko0509 @ Aug 6 2013, 10:10 PM)
I do have senior there that staying there during summer & not coming back to Malaysia like me  brows.gif  brows.gif
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wait wait wait blink.gif So do you mean you have senior staying there that gonna bring the game to you, or you yourself is staying in UK atm?? Either one, its not fair~~! tongue.gif
Edwardseong
post Aug 12 2013, 07:27 PM

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QUOTE
sent by: zavvi. 12 August 2013, 9:05

Hello Edward,

Thank you for getting in touch about a bonus code for Final Fantasy XIV: A Realm Reborn - Collector's Edition.

I'm afraid we are not providing our customers with a bonus code for this game.

I'm very sorry for any inconvience caused by this.

If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.

Kind regards,

Holly

Zavvi.com Customer Service Team



FUUUUUUUUUUUUUUUUUUUUUUUUUUUU! Any other online store that sell PC CE, comes with Early Access, and provide delivery to malaysia?? We can opt out Game and shopto since they don't provide delivery to Msia cry.gif
Edwardseong
post Aug 12 2013, 08:18 PM

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QUOTE(ScarletYami @ Aug 12 2013, 08:00 PM)
Wait, do they mean preorder codes only or including CE codes?
Is CE codes in the game casing?  hmm.gif
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They mean the pre-order code only~ tongue.gif but still, that's 2 in-game item and 3 day early access cry.gif Square Enix should not have put those that are not participating the pre-order campaign in the list here: http://eu.finalfantasyxiv.com/en/product/ Even so, there's technically NO oversea retailer that would provide delivery to Malaysia....
Edwardseong
post Aug 13 2013, 10:32 PM

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This might not interest you, but those who order from zavvi.com (ahem shojikun? tongue.gif ), here's a little good news for you rclxms.gif

QUOTE
Hello Edward,

Thank you for getting in touch about the DLC code.

I have looked into this again for you, and I can confirm that we were advised that we are not receiving any codes for this game. However, we have since been advised that codes will be provided for this game.

I am very sorry for any inconvenience this may have caused and I can confirm that the codes for this game will be sent out in due course. <--- ( rclxms.gif )

If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.

Kind regards,
Lauren

Zavvi.com Customer Service Team


Apparently a little pressure on them can make them provide us a clearer and more proper answer tongue.gif

QUOTE
Issue selected - I have a problem with my order
Issue details - Other order problem
Additional details - Hello,

Sorry for keep contacting you guys, but I've received a respond stating that zavvi will not provide pre-order bonus code for this product. Which raise another question:

Why was zavvi listed in the Final Fantasy XIV pre-order participating store at the first place?

And also someone receive a different reply from the same question here: http://www.gamefaqs.com/boards/678051-fina...reborn/66580063
The reply he got even CONFIRMED that zavvi will be releasing the pre-order code, but only when release date is near.

So which one is true? And why is zavvi listed if you guys can't provide pre-order code?

Thanks in advance.

Edwardseong
post Aug 13 2013, 10:45 PM

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QUOTE(shojikun @ Aug 13 2013, 10:35 PM)
meh i've cancel it already, i just want the pre-order code, so i ordered mine a standard PC version just for the pre-order code. rolleyes.gif nice to know you pressured them biggrin.gif
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owh blush.gif Where do u pre-order btw? GmG?
Edwardseong
post Aug 14 2013, 10:58 AM

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QUOTE(kira-kun @ Aug 14 2013, 08:36 AM)
Well if I were you, I wouldn't be happy until I get the code.

I did mentioned even JB Hifi which was listed as an official retailer, not providing pre order items.

After much complain, they contacted square Enix and could only offer less than 10 pre order codes. Each retailer treats pre order differently and not all get the same perks.

If I were, I would cancel and order somewhere I know that will definitely give the items

That's my suggestion.
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No choice sad.gif There's literally no retailer that sell physical PC CE and at the same time provide delivery to Malaysia, and yet cost only RM300 (expensive compare to digital CE, but dirt cheap compare store like ebay and even HeavyArm) shakehead.gif

So even if they don't have Early Access, I still have to take it...

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