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 Owner smashed windscreen to protest Benz SC, Mercedes Benz bad service

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TSkww
post Jul 13 2013, 05:45 PM, updated 13y ago

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Saw this news just now, I salute the lady owner.
http://www.thestar.com.my/News/Nation/2013...lleged-fai.aspx
jepakazoid_82
post Jul 13 2013, 06:56 PM

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Big brand need to live up to the expectation. They think its like buying sayur ah??
monocle
post Jul 13 2013, 07:39 PM

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see, even mercedes also got problem..
yamato
post Jul 13 2013, 07:58 PM

stop calling me yameteh =.=|||
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the lady has more issue than the car....
mikehwy
post Jul 13 2013, 07:59 PM

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QUOTE(yamato @ Jul 13 2013, 07:58 PM)
the lady has more issue than the car....
*
+1

neo1point3
post Jul 13 2013, 08:00 PM

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Owner dont know how to use...mercedes cannot have problem one
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post Jul 13 2013, 08:18 PM

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QUOTE(neo1point3 @ Jul 13 2013, 08:00 PM)
Owner dont know how to use...mercedes cannot have problem one
*
Yes! Mercs is a foolproof brand! rclxms.gif
~C.W.S~
post Jul 13 2013, 08:51 PM

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Is it so hard to fix a faulty battery? sweat.gif
yamato
post Jul 13 2013, 09:11 PM

stop calling me yameteh =.=|||
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its harder to fix a crazy b****.

*sry for cursing*
unitron
post Jul 13 2013, 09:34 PM

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QUOTE(~C.W.S~ @ Jul 13 2013, 08:51 PM)
Is it so hard to fix a faulty battery? sweat.gif
*
new Merc models battery not ur normal battery... battery also got Mercedes logo on it... crazy shakehead.gif
Eithanius
post Jul 13 2013, 09:38 PM

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QUOTE(monocle @ Jul 13 2013, 07:39 PM)
see, even mercedes also got problem..
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CKD mah... laugh.gif laugh.gif

But I still believe the chances of getting a lemon is still a lot lower than our P1s and P2s... It's just that ppl makes a hoo-haa out of these shits when those brands fail, yet with our national cars ppl complaint, others will say "you go die lar... mau good car, go buy lambo"... whistling.gif whistling.gif
unitron
post Jul 13 2013, 09:41 PM

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even 'fuh!! lari' and 'lembu kini' also have problems... especially the 'lembu kini'... always see pic of barbeque beside highway... tongue.gif
rico87my
post Jul 13 2013, 09:49 PM

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People spend RM630K to buy customer service la.....Merz could do better than this.
Even BMW offer a spare car for their customer if they can't fix the issues.
yamato
post Jul 13 2013, 09:51 PM

stop calling me yameteh =.=|||
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see how the chinese treated his lambo



i dont blame the aunty destroying only the windscreen, cos she doesnt has balls like the chinese do tongue.gif

This post has been edited by yamato: Jul 13 2013, 09:53 PM
Eithanius
post Jul 13 2013, 11:03 PM

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first world problem.... simple as that...
hihihehe
post Jul 14 2013, 12:19 AM

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nice plate
PEU "BIBI"
~C.W.S~
post Jul 14 2013, 01:44 AM

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QUOTE(unitron @ Jul 13 2013, 09:34 PM)
new Merc models battery not ur normal battery... battery also got Mercedes logo on it... crazy  shakehead.gif
*
What? shocking.gif Not sure if new merc now still with "steel wall" titled...My father 24 years old merc hit hard by other cars from back and only left few scratches...
angrysnail
post Jul 14 2013, 02:11 AM

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i saw benz breakdown everyday in my workshop.most of it because of the battery,2nd go through flood and none of the customer pissed off like this.if have also none of them report to press yet.

lewiszen
post Jul 14 2013, 02:45 AM

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What will VW owners do about DSG? biggrin.gif
carpathia
post Jul 14 2013, 09:00 AM

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i salute her. She got more balls than others for using this way to demonstrate her displeasure with the service!

Bravo!
19 Degree South
post Jul 14 2013, 10:00 AM

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Not sure whether its see & see? Thier service is famed for pissing ppl off. Arrogant bunch of bastxxrd! I prefer the star and the wheel.
Akuma no Hana
post Jul 14 2013, 01:56 PM

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Are they hitting the lambo with rubber hammer or is it really that hard? I think normal car would have several parts falling off by now.
winkiedilwy
post Jul 14 2013, 02:17 PM

Imma farting carrots.
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Ask her go buy proton. Later we heard her smash the whole car LOAL.
winkiedilwy
post Jul 14 2013, 02:18 PM

Imma farting carrots.
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Is it her car?? Why so stupid smash her own windscreen?
overfloe
post Jul 14 2013, 02:46 PM

Ain't nothing but a thang..
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QUOTE(winkiedilwy @ Jul 14 2013, 03:18 PM)
Is it her car?? Why so stupid smash her own windscreen?
*
should have smashed the head of the ppl running the service centre.
kadajawi
post Jul 14 2013, 03:56 PM

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QUOTE(The Trustable Source @ Jul 14 2013, 03:11 PM)
what did the service centre do in the end? replacing her car battery and windscreen for free? biggrin.gif
*
Why would they? Of course she had to go to another SC and pay for a new windscreen (and I bet those S class windscreens won't be cheap... maybe can buy another car already laugh.gif )

In her place I would have ordered stickers for the car to say Merc and that service center sucks, and then drive around town, ask press to film it etc. Smashing your own car is... well, it doesn't help.

Also that SC surely changed the battery, but there must have been another fault. They've been honest enough to say they couldn't locate the fault or so, and that it could happen again (normal workshops probably will say everything is fine). Of course they should have contacted Mercedes in Germany for assistance, well, maybe they did. Who knows.

I think this whole thing was staged (press being there etc.), which makes me wonder why the SC person even allowed that when he already saw the cameras.
JonSpark
post Jul 14 2013, 06:11 PM

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Since its her 9th Merc, she should have just smash up the whole car and buy a BMW since she can easily afford one. tongue.gif
kadajawi
post Jul 14 2013, 06:36 PM

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QUOTE(JonSpark @ Jul 14 2013, 06:11 PM)
Since its her 9th Merc, she should have just smash up the whole car and buy a BMW since she can easily afford one. tongue.gif
*
That would have been a very un-Malaysian thing to do. After smashing the whole car got no resale value left lah...
JonSpark
post Jul 14 2013, 06:48 PM

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QUOTE(kadajawi @ Jul 14 2013, 06:36 PM)
That would have been a very un-Malaysian thing to do. After smashing the whole car got no resale value left lah...
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maybe she purposely do this so the husband will buy a 10th merc brows.gif
kadajawi
post Jul 14 2013, 09:13 PM

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QUOTE(JonSpark @ Jul 14 2013, 06:48 PM)
maybe she purposely do this so the husband will buy a 10th merc brows.gif
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Nah, the article mentioned that her previous Mercs all have been second hand, this is their first new one. They aren't THAT rich. And she towed the car to another SC and had the windscreen replaced there...
lewiszen
post Jul 15 2013, 03:33 AM

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She should just get Camry.
zoomckng
post Jul 15 2013, 07:22 AM

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or an Accord.
highwaytuner
post Jul 15 2013, 07:36 AM

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QUOTE(winkiedilwy @ Jul 14 2013, 02:17 PM)
Ask her go buy proton. Later we heard her smash the whole car LOAL.
*
brows.gif brows.gif But I think there is more to it. There are some complaints about merz service in other forum.
azbro
post Jul 15 2013, 11:38 AM

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I have a old rusty Benz as well, those Merc logo Battery can last like forever. But I'm not sure the new ones.
dtna7
post Jul 15 2013, 03:12 PM

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QUOTE(kadajawi @ Jul 14 2013, 09:13 PM)
Nah, the article mentioned that her previous Mercs all have been second hand, this is their first new one. They aren't THAT rich. And she towed the car to another SC and had the windscreen replaced there...
*
And this new one she bought cost more than 600k.
not THAT rich? doh.gif

This post has been edited by dtna7: Jul 15 2013, 03:13 PM
Pak Chuu
post Jul 15 2013, 04:00 PM

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QUOTE(lewiszen @ Jul 15 2013, 03:33 AM)
She should just get Camry.
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Camry is cikai, Merc is the symbol of successful tow keh. rclxms.gif
stevenlee
post Jul 15 2013, 04:03 PM

look @ my Star *o* ...hoho
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is she real rich...
I told her to burn her car... why go smash the screen..
screen just 5K to repair...
burn it ...if rich...no need show off there...
19 Degree South
post Jul 15 2013, 04:54 PM

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She is not showing off ! She was just vending her anger ! Why don't u get a brand new s class and burnt ? Then I say u GAO lat la.

This post has been edited by 19 Degree South: Jul 15 2013, 04:55 PM
yamato
post Jul 15 2013, 05:15 PM

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QUOTE(stevenlee @ Jul 15 2013, 04:03 PM)
is she real rich...
I told her to burn her car... why go smash the screen..
screen just 5K to repair...
burn it ...if rich...no need show off there...
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buying an S-class is called "rich".
torching her brand new S-class is called "idiotic".

she can be rich, not necessarily stupid.
kadajawi
post Jul 15 2013, 06:19 PM

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QUOTE(19 Degree South @ Jul 15 2013, 04:54 PM)
She is not showing off ! She was just vending her anger ! Why don't u get a brand new s  class and burnt ? Then I say u GAO lat la.
*
The press was around... Venting anger? I don't think so. She must have announced it.

Yes, she is rich. But being able to buy a car doesn't mean she'll be able to destroy it and buy another one.
19 Degree South
post Jul 15 2013, 06:25 PM

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QUOTE(yamato @ Jul 15 2013, 05:15 PM)
buying an S-class is called "rich".
torching her brand new S-class is called "idiotic".

she can be rich, not necessarily stupid.
*
thumbup.gif thumbup.gif
Ge[N]ez
post Jul 19 2013, 08:28 AM

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When you buy a merc, ur buying a service. Unfortunately, the stereotype applies especially for the nouveau rich.

"I don't hv time for this shit"

"I'm doing this cos i can"

Things like that. If i get shit service might as well i buy a p1 or something. If we're paying 600k for a car of cos we expect it not to give problems ain't it? although problems with cars are unavoidable... we expect to have less hassle when getting it done.

 

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