Item being sold/bought: 3 rooms in Grand Diamond Suites Hotel, Bangkok for 3 nights
Original thread link: https://forum.lowyat.net/index.php?showtopic=2780873
Date of transaction: 30 Jun 2013 22:13:58
Details of the complaint :
29 June
Looking at the good feedback of customers of Limrolando, I contacted him via PM and got a quote for 3 rooms in Grand Diamond Suites Hotel, Bangkok for 3 nights which costs (RM165 per room per night x 3 rooms x 3 nights = RM1485).
30 June
Full payment RM1485 was transferred as requested to Maybank AC: 151306879808 (Robert Low Heng Thai) at 30 Jun 2013 22:13:58
1 July
All communication with him below is in Whatsapp (+66920608900).
Limrolando confirmed payment received, I was told the booking voucher will be sent to my email at 8 July.
8 - 10 July
Limrolando replied that the server is having problem and he can't send the voucher to me. I asked for a screenshot of the booking details for me to confirm with the hotel but he refused, stating that he cannot disclose the booking agent to me. I asked for the booking number and he asked me to wait while he fix everything for me. This goes on for a few days where the "server" is still having problem. He last replied that he will send the voucher to me by 11 July.
11 July
Reminded him via to send me the voucher at morning, till end of day still no reply.Whatsapp message status shows that my message has been delivered to his phone (2 ticks). Tried calling his phone number but his phone is turned off.
My vacation date starts at 20 July and now I am unable to confirm a hotel to stay during my travel

His profile picture in Whatsapp (not sure if this is really him)

This post has been edited by 64bit: Jul 12 2013, 01:43 AM