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> DHL Tracking confusing, help me /k/, with drillz :hehe: Q&A

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SUSkhuzaix
post Jul 4 2013, 07:41 AM, updated 13y ago

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this is my DHL shipments tracking , first time using DHL

user posted image

as per the green part, first the parcel arrive at kl, then suddenly processed at HK , waffak ? i kenot brainnn, any DHL sifu can help and guide me. thanks

inb4 ts bodoh
inb4 ts showoff pakai dhl
inb4 ini pun tak tahu
inb4 ts bangang
inb4 i donno

drillz

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abcde90
post Jul 4 2013, 07:43 AM

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Call dhl
idoblu
post Jul 4 2013, 07:44 AM

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Haha..ya DHL tracking memang screw up
fantasy1989
post Jul 4 2013, 07:45 AM

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user posted image
cofin
post Jul 4 2013, 07:47 AM

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idoblu
post Jul 4 2013, 07:48 AM

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Your package already arrived at sort facility KL
But your paperwork is done in Hong Kong and cleared.
If not mistaken you should get it today

This post has been edited by idoblu: Jul 4 2013, 07:52 AM
butetzzz
post Jul 4 2013, 07:48 AM

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call dhl. they can sort out for u
SUSkhuzaix
post Jul 4 2013, 09:33 AM

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QUOTE(idoblu @ Jul 4 2013, 07:48 AM)
Your package already arrived at sort facility KL
But your paperwork is done in Hong Kong and cleared.
If not mistaken you should get it today
*
wow! issit ?

cant waittt ! hahahah
ar188
post Jul 4 2013, 09:35 AM

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QUOTE(khuzaix @ Jul 4 2013, 07:41 AM)
this is my DHL shipments tracking , first time using DHL

user posted image

as per the green part, first the parcel arrive at kl, then suddenly processed at HK , waffak ? i kenot brainnn, any DHL sifu can help and guide me. thanks

inb4 ts bodoh
inb4 ts showoff pakai dhl
inb4 ini pun tak tahu
inb4 ts bangang
inb4 i donno

drillz

» Click to show Spoiler - click again to hide... «

*
rilek la..no need to check every hour.. recheck back like 9-10am.. or call them.. laugh.gif
SUSkhuzaix
post Jul 4 2013, 09:36 AM

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very important this parcel, need to deliver to client ASAP
SweetTooth
post Jul 4 2013, 09:37 AM

 
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Looks like system was updated slow

Take a chill pill, if it doesn't arrive today/tomorrow, just give them a call


ar188
post Jul 4 2013, 09:37 AM

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QUOTE(khuzaix @ Jul 4 2013, 09:36 AM)
very important this parcel, need to deliver to client ASAP
*
got tax or not? biggrin.gif
SUSkhuzaix
post Jul 4 2013, 09:38 AM

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QUOTE(ar188 @ Jul 4 2013, 09:37 AM)
got tax or not? biggrin.gif
*
i dont know, that one oso i worried, got one taxable item. value around 1.5k
xplodingplastix
post Jul 4 2013, 09:39 AM

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wat item u get from the states?
SUSkhuzaix
post Jul 4 2013, 09:45 AM

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QUOTE(xplodingplastix @ Jul 4 2013, 09:39 AM)
wat item u get from the states?
*
brows.gif brows.gif
abcde90
post Jul 4 2013, 09:48 AM

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QUOTE(khuzaix @ Jul 4 2013, 09:45 AM)
brows.gif  brows.gif
*
Benda tu ada dlm siggy ko eh?
Cantek ..aku jelly sad.gif
differ
post Jul 4 2013, 09:50 AM

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What's the tracking number? I check for you.
IluvProton
post Jul 4 2013, 09:53 AM

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ur parcel from us to korea then to hongkong then malaysia then hongkong? lulz
ar188
post Jul 4 2013, 09:54 AM

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QUOTE(IluvProton @ Jul 4 2013, 09:53 AM)
ur parcel from us to korea then to hongkong then malaysia then hongkong? lulz
*
doesnt matter wan.. still arrived in 4days from usa.. brows.gif
SUSkhuzaix
post Jul 4 2013, 09:57 AM

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QUOTE(IluvProton @ Jul 4 2013, 09:53 AM)
ur parcel from us to korea then to hongkong then malaysia then hongkong? lulz
*
thats why, i oso pening liao
IluvProton
post Jul 4 2013, 09:58 AM

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QUOTE(ar188 @ Jul 4 2013, 04:54 AM)
doesnt matter wan.. still arrived in 4days from usa..  brows.gif
*
DHL norm can run away from tax. fedex i always kena tax 1 vmad.gif
fayzsum
post Jul 4 2013, 10:02 AM

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The hong kong is for document processing only, no need to worry. If u work or have a friend in forwarding company, it is not weird, just normal procedure.
anangryorc
post Jul 4 2013, 10:06 AM

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They do pre-custom clearence, means your shipment cleared custom check but still in HKG.

OR

They missorted your shipment biggrin.gif

This post has been edited by anangryorc: Jul 4 2013, 10:07 AM
SUSkhuzaix
post Jul 4 2013, 10:35 AM

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QUOTE(anangryorc @ Jul 4 2013, 10:06 AM)
They do pre-custom clearence, means your shipment cleared custom check but still in HKG.

OR

They missorted your shipment biggrin.gif
*
dang
peteryaw
post Jul 4 2013, 10:41 AM

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u got multiple parcel?
Calvin Seak
post Jul 4 2013, 10:49 AM

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Come ts let me help you

Whats happening is that the malaysia information is actually the information about your parcel and not the actual physical item..

So once info have reached the malaysia dhl counterpart... it is easier and faster to declare the actual product when it arrives malaysia..

I hope this info helps wink.gif
mousqy
post Jul 4 2013, 10:50 AM

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i was working with DHL b4
2 possibility
-item still in HKG but clearance already been done in KL (forward clearance)
- your item >1 box 1 reached already 1 more in HKG

SUSkhuzaix
post Jul 4 2013, 11:31 AM

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QUOTE(peteryaw @ Jul 4 2013, 10:41 AM)
u got multiple parcel?
*
yups, repacked multiple parcel

QUOTE(Calvin Seak @ Jul 4 2013, 10:49 AM)
Come ts let me help you

Whats happening is that the malaysia information is actually the information about your parcel and not the actual physical item..

So once info have reached the malaysia dhl counterpart... it is easier and faster to declare the actual product when it arrives malaysia..

I hope this info helps wink.gif
*
so should i call them or what ?

QUOTE(mousqy @ Jul 4 2013, 10:50 AM)
i was working with DHL b4
2 possibility
-item still in HKG but clearance already been done in KL (forward clearance)
- your item >1 box 1 reached already 1 more in HKG
*
how long it gonna takes usually ?
Calvin Seak
post Jul 4 2013, 11:33 AM

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QUOTE(khuzaix @ Jul 4 2013, 11:31 AM)
yups, repacked multiple parcel
so should i call them or what ?
how long it gonna takes usually ?
*
no you dont have to call them.. its fine smile.gif

How long depends on what shipping options you took..

Fedex could take up to 1-2 days from the states! That is how efficient they are
Calvin Seak
post Jul 4 2013, 11:34 AM

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QUOTE(mousqy @ Jul 4 2013, 10:50 AM)
i was working with DHL b4
2 possibility
-item still in HKG but clearance already been done in KL (forward clearance)
- your item >1 box 1 reached already 1 more in HKG
*
so where are you working at now?

IF nid LOBANG to evade tax can find you? tongue.gif
andrewhtf
post Jul 4 2013, 11:37 AM

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QUOTE(Calvin Seak @ Jul 4 2013, 11:34 AM)
so where are you working at now?

IF nid LOBANG to evade tax can find you? tongue.gif
*
be a good citizen and pay your tax la...
mousqy
post Jul 4 2013, 11:37 AM

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QUOTE(khuzaix @ Jul 4 2013, 11:31 AM)
how long it gonna takes usually ?
*
depending on the customs ...call them 1800 888 388 it wouldnt hurt, can get correct info

QUOTE(Calvin Seak @ Jul 4 2013, 11:34 AM)
so where are you working at now?

IF nid LOBANG to evade tax can find you? tongue.gif
*
nope lost contact oredi
SUSkhuzaix
post Jul 4 2013, 12:04 PM

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Processed for clearance at SUBANG - SULTAN ABDUL AZIZ SHAH - MALAYSIA

means my item already settle or what ?
SUSkhuzaix
post Jul 4 2013, 09:22 PM

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mousqy

Clearance event KUALA LUMPUR - MALAYSIA 20:41

what is Clearance event ?
hafiez
post Jul 4 2013, 09:28 PM

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dia nak hantaq balik USA

flight esok pagi

KUL-LHR-JFK
pallidum
post Jul 4 2013, 09:52 PM

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Disebabkan ts letak drillz redhead, I want to comment

Normal la ts camtu,

sometimes my parcel stated is in Malaysia already but suddenly go back to german but finally it will arrived at your house.

If got suspicion call la DHL.
SUSkhuzaix
post Jul 5 2013, 10:08 AM

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called DHL , they said customs need ' import license '

what is that ?
mousqy
post Jul 5 2013, 10:17 AM

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QUOTE(khuzaix @ Jul 4 2013, 09:22 PM)
mousqy

Clearance event  KUALA LUMPUR - MALAYSIA 20:41

what is Clearance event ?
*
means it goes through customs
if need import license you ask la DHL what can you do
maybe you need to apply, sirim or something
ni ape barang
differ
post Jul 5 2013, 10:23 AM

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TS, I told you already, give me your tracking number... I will find out for you what is the status...

And all those replies above, don't need to listen please... they have no idea what the are talking about.

For example, for the shipment to get a DF scan (departed facility), it would have had to be physically scanned at our HK Hub. Similarly, to get an AF scan (arrived facility), it would have had to be physically scanned at our KUL gateway.
SUSkhuzaix
post Jul 5 2013, 10:37 AM

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QUOTE(mousqy @ Jul 5 2013, 10:17 AM)
means it goes through customs
if need import license you ask la DHL what can you do
maybe you need to apply, sirim or something
ni ape barang
*
baju dalam 7-8 helai
jacket sehelai

lepas tu helmet
mousqy
post Jul 5 2013, 10:43 AM

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QUOTE(khuzaix @ Jul 5 2013, 10:37 AM)
baju dalam 7-8 helai
jacket sehelai

lepas tu helmet
*
helmet tu yg perlu import license... ko kena apply ngan sirim ke ape tah submit ppwk
leh suh DHL buat tapi ade charge la...kalau ko buat sendiri later dah tau dah leh beli lagi
helmet moto ke bro
differ
post Jul 5 2013, 10:45 AM

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QUOTE(khuzaix @ Jul 5 2013, 10:37 AM)
baju dalam 7-8 helai
jacket sehelai

lepas tu helmet
*
I believe your helmet is the one under Customs Hold.

http://www.customs.gov.my/index.php/en/com...ent/article/243

Safety helmets are prohibited for import unless you have an import license.
SUSkhuzaix
post Jul 5 2013, 10:45 AM

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mousqy

helmet moto, tp kat malaysia pon da ade jual helmet ni. kena ade pprwork gak ke
differ
post Jul 5 2013, 10:47 AM

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QUOTE(khuzaix @ Jul 5 2013, 10:45 AM)
mousqy

helmet moto, tp kat malaysia pon da ade jual helmet ni. kena ade pprwork gak ke
*
You cannot import safety helmets without an import license:
http://www.customs.gov.my/index.php/en/com...ent/article/243
napoli26
post Jul 5 2013, 10:47 AM

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y dun u use pos laju!!!!!!!!
SUSkhuzaix
post Jul 5 2013, 10:47 AM

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how to get the import license ?
differ
post Jul 5 2013, 10:50 AM

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QUOTE(khuzaix @ Jul 5 2013, 10:47 AM)
how to get the import license ?
*
I don't think you can. But call JKDM and ask to be sure.

8882 2100/2300/2500
mousqy
post Jul 5 2013, 10:52 AM

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you can get temp license kot
or just declare it as a gift
but i doubt that the invoice declared as gift or personal item
call dhl/sirim ask them how
mousqy
post Jul 5 2013, 10:53 AM

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QUOTE(differ @ Jul 5 2013, 10:47 AM)
You cannot import safety helmets without an import license:
http://www.customs.gov.my/index.php/en/com...ent/article/243
*
the link shows ' safety helmet (except as worn by motorcyclist or mototrcycle pillion riders) so helmet motor can
cfa28
post Jul 5 2013, 10:54 AM

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QUOTE(differ @ Jul 5 2013, 10:47 AM)
You cannot import safety helmets without an import license:
http://www.customs.gov.my/index.php/en/com...ent/article/243
*
Chips Yap once posted that he tried to import in a Motorbike Full Face Helmet. Customs held up his item and said that he needs the Import License and to get the Import License he first needs a SIRIM Certification. So, off he goes to SIRIM.

At SIRIM he tells the Officer that he wants to import in the said Helmet which is a very popular Helmet in Germany which has been certified by the German bodies, etc. SIRIM was offended and said that MY have our own standards and SIRIM must make sure its safe. So, for SIRIM to certify, extensive Test must be conducted. So, SIRIM requires at least 100 UNITS (SATU RATUS BIJI) to be tested.

But Chips Yap says, HELLO, I am only buying 1-unit for myself and this model is certified by German Bodies and can be used in whole of Europe, etc. Once again, SIRIM says, MY has our own stringent standards. So, he had to return the Helmet back to the Distributor.

But this was many years back. The procedures could have changed.
SUSkhuzaix
post Jul 5 2013, 10:55 AM

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yes, its a motorcycle helmet.

but the things is, when i called dhl , they also not sure, called twice, both time they asked for my contact number but never contact me.

they sure gonna get some shelling soon
differ
post Jul 5 2013, 10:57 AM

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QUOTE(mousqy @ Jul 5 2013, 10:53 AM)
the link shows ' safety helmet (except as worn by motorcyclist or mototrcycle pillion riders) so helmet motor can
*
Ahhh true that, then TS can use JKDM's own link to tell Customs that an import license is not required...

The shipment should not be on Customs Hold...

But then again, this is Malaysia, so could be the boys in Customs want something in return to release the shipment? hmm.gif



[Ancient]-XinG-
post Jul 5 2013, 10:57 AM

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DHL is like that de...

my watch last time, from singapore to Taiwan, than only come back to MY
differ
post Jul 5 2013, 10:58 AM

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QUOTE(khuzaix @ Jul 5 2013, 10:55 AM)
yes, its a motorcycle helmet.

but the things is, when i called dhl , they also not sure, called twice, both time they asked for my contact number but never contact me.

they sure gonna get some shelling soon
*
What is the name of the Customer Service rep you spoke to? I will try to find out who you can escalate to.
SUSkhuzaix
post Jul 5 2013, 11:11 AM

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Safety helmets except as worn by motorcylists or motorcycle pillion riders

mean bike helmet no need to apply import license right ?
idoblu
post Jul 5 2013, 02:36 PM

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QUOTE(khuzaix @ Jul 5 2013, 10:45 AM)
mousqy

helmet moto, tp kat malaysia pon da ade jual helmet ni. kena ade pprwork gak ke
*
Should be ok ma for motor -

Safety helmets (except as worn by motorcyclists or motorcycle pillion riders).
SUSkhuzaix
post Jul 5 2013, 02:51 PM

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now DHL sending me email asking for import permit . haihh
SUSkhuzaix
post Jul 5 2013, 06:23 PM

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update :

after some negotiation with DHL, they manage to set an urgent appt with KDRM officer, cakap tak sampai 5min je kot, cerita lebih kurang, tau2 lepas.

Thanks to RAJ from DHL and differ for helping me. thank you so much!
kl98
post Oct 19 2014, 09:48 PM

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QUOTE(khuzaix @ Jul 5 2013, 06:23 PM)
update :

after some negotiation with DHL, they manage to set an urgent appt with KDRM officer, cakap tak sampai 5min je kot, cerita lebih kurang, tau2 lepas.

Thanks to RAJ from DHL and differ for helping me. thank you so much!
*
How much did you end up "paying" the officer himself?

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