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 VW Australia finally recalls, ... followed by Audi

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dares
post Jun 12 2013, 09:27 PM

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QUOTE(dtna7 @ Jun 12 2013, 09:10 PM)
yes i do believe that is very unlikely. (car decelerating suddenly and coincidentally a truck behind slam on the car in this case)

but what troubles my mind is their state of responsibility here. To say "that is untrue at all, we are confident that there is nothing wrong" and then coming back shortly to say, "Ok there is something wrong, we will be doing something about it as being responsible" is just pure bullsh1t coming from such a huge brand like VW affecting so many lives.
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As a business, what do you expect them to say? "It's completely our fault, our car killed our customer, we shall immediately look into the matter.". It will open a floodgate of class action lawsuits they can't win (well they did go on record to say it is their fault) and hugely negative publicity. They cannot afford to claim full responsibility for those cases.

They didn't even admit "something is wrong". Instead of saying "send your car to the nearest dealership for our recall exercise because one of our customers got killed" They spun it as "As a responsible carmaker we are launching this recall exercise to give our customers a piece of mind."

Welcome to the world of PR.
dares
post Jun 13 2013, 12:55 PM

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QUOTE(sleepwalker @ Jun 13 2013, 12:46 PM)
THink of this scenario, which is likely to happen to a DSG and not other gearboxes.. you are cruising on the highway at 110km/h on 5th gear with a truck following you. Most people would think that if you have a gearbox problem, you would cruised to a standstill in neutral. So people are wondering how she could have gotten hit. What if the DSG switched from 5th to 1st or 2nd gear (it's all electronically controlled and not locked in place by mechanical means). That would lock wheels when the engine over revs. It will not be a gradual slowing down. The reports of the accident stated sudden slow down and not a normal 'switch to neutral' and cruise type slow down. This could happen to any faulty DSG.
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I tot the girl in the Aussie incident was driving a manual blink.gif

 

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