QUOTE(dtna7 @ Jun 12 2013, 09:10 PM)
yes i do believe that is very unlikely. (car decelerating suddenly and coincidentally a truck behind slam on the car in this case)
but what troubles my mind is their state of responsibility here. To say "that is untrue at all, we are confident that there is nothing wrong" and then coming back shortly to say, "Ok there is something wrong, we will be doing something about it as being responsible" is just pure bullsh1t coming from such a huge brand like VW affecting so many lives.
As a business, what do you expect them to say? "It's completely our fault, our car killed our customer, we shall immediately look into the matter.". It will open a floodgate of class action lawsuits they can't win (well they did go on record to say it is their fault) and hugely negative publicity. They cannot afford to claim full responsibility for those cases.but what troubles my mind is their state of responsibility here. To say "that is untrue at all, we are confident that there is nothing wrong" and then coming back shortly to say, "Ok there is something wrong, we will be doing something about it as being responsible" is just pure bullsh1t coming from such a huge brand like VW affecting so many lives.
They didn't even admit "something is wrong". Instead of saying "send your car to the nearest dealership for our recall exercise because one of our customers got killed" They spun it as "As a responsible carmaker we are launching this recall exercise to give our customers a piece of mind."
Welcome to the world of PR.
Jun 12 2013, 09:27 PM

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