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 About Lenovo Y400 and Y500

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BAlm
post May 29 2013, 07:08 PM

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QUOTE(ajul @ May 29 2013, 06:31 PM)
can u tell me..if i do a business, i buy local set (Malaysia) and deliver to my friend dealer at singapore or Indonesia, then my friend dealer at Singapore sell that unit to their customer...izzit their customer need proof of purchase at Malaysia? or just Proof of Purchase from my friend dealer at Singapore?
thats only 1 tier...if my friend dealer export that unit to his friend at Japan etc...what happen? izzit buyer at Japan still need proof of purchase at Malaysia? hahaha...

even u buy at local dealer, a few tier distri and reseller already been go through before the item comes to u...
just show proof of purchase...all the problem accur is settle...
but some buyer not provide any proof of purchase...so their chance is 50-50 to claim warranty...even u buy local set also the procedure is same..its all about procedure...
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Hey Ajul, u just answered ur own question @.@ no matter how many thousand Tier u want talk about, u will need the proof of purchase from where the set come from, which in your example is Malaysia. Its that simple?

And the rest of your statement is about local dealer is irrelevent. No matter how many hands or distri tier local set go through...locally, in the end we buy at ALLIT or Thundermatch, it is still local set and it is all that matters.

No offence, but we are just trying to tell the customer the RISK of getting AP set. If Lenovo Malaysia willing to service, then great everyone happy(and i do believe many of your customer get service from lenovo msia too).

But those in the business know its not the SOP (standard operating procedure) to service AP set. And one of these days Lenovo Msia will CEASE to support AP set (like Toshiba? HP?) and some poor user will be impacted.

Peace out.
BAlm
post May 29 2013, 07:56 PM

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QUOTE(ajul @ May 29 2013, 07:26 PM)
what if i told u its not Ap Set? its Original US set...or Original Singapore Set that buying from local dealer?

what u expect if get huge discount for Original Item? buying gadget all is risk...even got warranty doesnt matter if they cant do it..but some time its a bonus...u want pay rm6K or pay rm3k..or 4k its ur money..
for me i will buy cheap item and original...and i dont care about warranty...why ar? bcoz sometime all the warranty just a Sh!t also...at last problem still not settle...all is nice promise...see what happen to u when the problem occur..
go any BMW car site see how many problem they face for car over rm200K..?some issues cant settle..
u get my point? just keep into ur heart...

with discount i get, i can prepare extra money for spare part if anything happen to my gadget..

some seller here, sell this and that...upgrade this and that...but never inform buyer after upgrade the hardware, possibility item warranty void is very high...i dont think our seller here talk bout that? icon_rolleyes.gif

back to Lenovo Story...i already sell near thousand unit i think...just pick 1 or 2 my buyer in my record and u ask them how they claim their unit warranty?
sometime people want hear itself then only trust people.. rclxub.gif
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Hi Ajul, if your set is ori US set with official US receipt (like amazon, bestbuy etc), it doesnt count as AP set/grey import already.
And i will personally buy from you and recommend all others to buy from you as warranty is a non-issue. However seeing your price, i dont think your source is so...correct me if im wrong.

And i totally agree what you said regarding the choice we now had with AP set. Smart consumer will know which one suit them most.
Example:
1. Pay more for local set with warranty. Any problem, send to service center, even if its shitty asus center. Note that service center nowadays dont do repair, they just replace the whole problematic part (like whole mobo or monitor etc)
2. Pay much less for ori US set. Any problem...go find laptop repair shop sendiri, and pay yourself. That is if the problem not severe and still can be repair. If the laptop DOA/dead, money gone.

Both have its pros and cons, but in the end, consumer must know the risk of buying AP set because not everyone know how AP set warranty works
BAlm
post May 30 2013, 12:30 PM

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I think there is nothing to argue or clarify.

Ori set is ori set, AP is AP. AP set does offer us cheaper price, with the risk of zero warranty.

I think many knows whats AP (from handset). However, some AP handset at least they have their own third party/shop warranty. AP laptop however, seems like all seller wash their hand off once u paid, and ask you refer service center. If service center refuse ur warranty cuz ur AP set, then you're on your own.

The problem is... most AP laptop seller wont tell their customer or admit what they sell is AP set...
BAlm
post May 30 2013, 03:15 PM

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QUOTE(Unomi @ May 30 2013, 12:38 PM)
Hmmm, but seller admitted that they have the official invoice since they mention they bought it in oversea (US set). Unless seller agree to help you to warranty the unit on behalf.
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AP set is AP set. Never buy AP set thinking it could be legit because chances are the international warranty is invalid out of the box. Lenovo Msia have every reason and rights to deny u warranty. Your only choice is go US and claim warranty.

Again i need to emphasize no matter how earlier customer can get local warranty from their AP set, and how the seller assure you, AP SET is still AP SET and you risk having no warranty at all.
BAlm
post May 31 2013, 10:31 AM

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QUOTE(Unomi @ May 31 2013, 10:01 AM)
hmmm, what i meant is the seller told us they bought in bulk quantity in US. I am sure the US dealer will provide them an official receipt since they told us they cant provide us the receipt due to their pricing factor. So as a customer if i buy from him, if i face any problem with my laptop i will sent back to the seller he will help me to warranty the unit since his having the official receipt. Is that possible?
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No it doesnt work that way. The seller invoice from US cant claim for warranty.
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