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Maxis Maxis Biz68/99 30GB Mobile Internet V2, Don't feed the trolls

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garytey
post Jun 5 2013, 03:11 PM

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guys, anybody facing this problem? my bill got charged RM55 extra for "usage", for two month in a row, talked to live chat, first time they checked their sms record and confirm i didnt subscribe any of those service, and got waived for it, but this month happens again and they refuse to waive it, the cs even told me the service can be activated by clicking on internet game link, i felt funny and ask back how internet link determined my sim info? didnt it capture ip address only? he cant even answer me, i said im going to report CFM/MCMC and he said you can go ahead.. mad.gif

what should i do?
garytey
post Jun 5 2013, 05:16 PM

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QUOTE(chuahcs79 @ Jun 5 2013, 04:50 PM)
i dont think anyone here want to terminate their biz 68/99 line though  biggrin.gif
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exactly, in fact i i got a couple of line, only one line got problem.. simply annoying.. thats y im asking what can i do.. sigh..
garytey
post Jun 5 2013, 05:21 PM

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QUOTE(steventan85 @ Jun 5 2013, 05:19 PM)
it may be due to virus in ur phone ? install anti virus and refrain frm install apps frm unknown source... only install frm apps store or playstore.... erm...
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it only sit in my usb modem all the time....
garytey
post Aug 27 2013, 09:45 AM

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QUOTE(WanR @ Aug 27 2013, 07:48 AM)
1-2 bar hspa+, ~90dbm rssi.

user posted image

maxis still dont want to upgrade their coverage at my taman..im using celcom e355 modem (come with porta wi-fi package) and need to tape it in specific place (near window)... only i can get that coverage and speed. directly plug to pc will not get any signal... speed at night drop to 1-2mbps....until 12am speed gain back.

if i use dc-hspa+ modem, is my max achievable speed will be doubled? pls recommend best modem in term of signal receiving.
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this question is really area independent, i got e398 pair along with panel antenna, but still, when peak hour 8pm to 12am you still get traffic below 1mbps... it is all about your tower capability and the traffic of your area.
garytey
post Aug 27 2013, 09:53 AM

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QUOTE(chuahcs79 @ Aug 27 2013, 09:49 AM)
some area are more congested than others,. yeah, if u are located in those area, then only god can help you,..

but still u need to do your best tweaking, best feng shui and best setting too,.  sometimes your E398 LTE modem might performs better without antenna or u just need to plug in and try out both external hole to see which one fit better,..
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thank you for your advise bro, i tried all the tweak and fengshui posture you guys suggested long long time ago, tried both hole and yea, sometimes it perform better without antenna.. but still one word, my place is hopeless. just wish people aware that apart from good gadget, you also need good location.
garytey
post Aug 27 2013, 11:53 AM

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QUOTE(sanosizo @ Aug 27 2013, 11:25 AM)
where are you staying exactly? it seems like im having the same issue as you.
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near pontian, there is ton of area with issue like this, u just got to live with it
garytey
post Aug 28 2013, 02:50 PM

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QUOTE(fruitie @ Aug 28 2013, 02:24 PM)
My AM said the same thing when I applied mine, but somehow he has his way.
Both me and colleague got it eventually. laugh.gif
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when did you make your application? and when the line get activated?
garytey
post Aug 29 2013, 08:54 AM

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QUOTE(chuahcs79 @ Aug 28 2013, 11:49 PM)
if this no more available, then should join the thread back together with Legacy thread,..

since both is history now -> legacy
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+1 rclxms.gif
garytey
post Aug 29 2013, 04:18 PM

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QUOTE(chuahcs79 @ Aug 29 2013, 04:16 PM)
this is already happen yesterday to many user,.

all new user will capped kaw kaw 128Kbps in LTE sweat.gif

as for those before the date, congrats, you are all legacy now  rclxm9.gif  rclxm9.gif
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family once again thumbup.gif thumbup.gif rclxm9.gif rclxm9.gif rclxms.gif rclxms.gif

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