Thank you very much for your compliments! Enjoy your new ride!!



KS Loh

Yes, just take it up at any service center. Usually, the problem will go away after a month or so.
Cheers.

The price showed for used units is without insurance, ownership transfer fee, puspakom etc...Sometimes, the dealer would add another extra a few thousand the car price, during invoicing for all these extra processes. It's not as cheap as what it seems. The catch is when the buyer is "hooked" after seeing the unit, he would not mind paying for the extras.

I must say that Forte sales is still pretty good despite many people knowing the imminent launch of the new Cerato. It shall be known as Kia Cerato in Malaysia, not K3 or Forte K3.

Do you mean, you want to get a used Forte year 2012? Year 2012 is most probably the facelifted model with 6-speed transmission.

However, there are a few tell-tale features to look out for in the new 6 Speed. Firstly, the side mirror indicator is LED type, gear type is leather wrapped at the base, and not the gate-type which is specifically for 4 Speed. The front fog lamp for the facelifted model (6 speed) is trapezium shape and not diamond shape.

The new Cerato 2.0 is easily 20K higher than current Forte 2.0. It's quite subjective. If you go for value for your money, Forte 2.0 is still a good buy. Ultimately, it also boils down to the design that you like.

Anyone here who had change the Forte grille to Road run type and wish to let go the stock grill? I got a friend looking for the stock grill, please PM me. Thanks

The most important thing to observe is that it is an accident free car. I am not talking about simple knocks or scratches here and there but major damage which has been repaired. Normal layman would not be able to tell. Yes, perhaps your foreman can help in that respect.

Do check the service record to ensure that the car has been serviced regularly according to the recommended service interval. This will ensure that your warranty is intact.

Good luck and hope you get a good deal!

Dear Wilson.
Yes build-in GPS is provided for Forte 1.6SX as well as 2.0SX, the latest variant of course. Not every info is available in the internet, bro. May I suggest that you visit a KIA showroom and check it out . You are most welcome to visit my showroom and would be happy to explain the functions and specs to you.

Cheers,

KS Loh
012-2359910

Dear Darel,

On this issue regarding the wind noise, I have talked to the SC, and they have given me their input regarding your complaint.

First and foremost, we need to understand that wind noise is something quite subjective and not easily quantifiable, hence it leads to some subjective judgement as to whether it is normal or abnormal. Some level of wind noise is inevitable, especially when the car is driven at high speed. It is quite different from other defects, such as the fogging up of the head lamp, or misalignment of the wheels which technically should not exist at all and easily detectable.

The SC usually try to solve a complaint within their ability, knowledge and experience. In this case, we note that you have even changed the rubber weather strip earlier at another SC, but the "perceive" issue did not go away. Based on the mechanic's observation, and after doing the high speed drive, he has concluded that this is normal wind cutting noise for Forte and has communicated the information to the front-line desk person who had told you the same.

I know there is no way to convince you to agree that this is normal wind cutting noise, which is quite subjective and arguable, as reasoned earlier. The next step therefore, is to take this matter to the Naza technical department to probe and investigate this issue further to determine if this is construed as a defect, and if so, what are the actions need to be taken.

The AZ World Car SC had done what it could and should have done based on SOP. The mechanic showed empathy and attended to your complaint to try to understand the situation, including exploring ways to minimize any wind noise intrusion. They did not brush off the problem at an instance, but took time to investigate. However, the outcome is not what you had wished for.

Having said that, EVEN IF ( I repeat, even if) this is indeed deem a DEFECT, and the SC does not have a solution in hand, despite trying its best, is it fair to brand them as the "WORST?" Is it a Hero or Zero sum up game?

Bro, I don't understand, why do you judge us before listening to our side of the story? Yes, it to took us a while to respond and initially, we felt we did not want to respond to the post because we have already done the explanation directly and personally to the customer.

The "problem" that had occurred is wind cutting noise, that is something very subjective. It is not like the SC refuse to do something that it CAN do but NOT willing to do, to save itself from the trouble and cost.... Had it been something clear cut like a dead battery, malfunction electronics, which is within the warranty coverage and the SC refuse to do, yes that I think the SC deserves all the criticism you can level at it.

I am not claiming our SC is perfect and without any weaknesses. For example, we have heeded some comments regarding the cleanliness of the car seat while performing the servicing, we have since used plastic covers to prevent any grease/oil staining the seat fabric.

Please do not judge the SC as though they couldn't be bother with a complaint. They did what they could to address the perceive issue but it was a wind cutting noise, that happen for all Forte. The degree of the noise may vary from car to car, but is it necessary to be deemed as a defect?

New KIA Cerato pricing is now officially confirmed

Cerato 1.6L - 99,888 OTR
Cerato 2.0L - 118,888 OTR.

This post has been edited by Buydirect: Jun 29 2013, 11:57 AM

For information on the new KIA CERATO, please join the following page!

https://www.facebook.com/groups/505229226198556/

Thank you for the nice word! Appreciate it a lot and thank you for your support!!


Cheers,
KS Loh
012-2359910

Thank you for your trust and patronage! Glad you are happy with the service. Thank You.

To ensure the warranty is intact, make sure that you fix any security alarm with the authorised Naza Auto Solution supplier only. The key already comes with built-in immobilizer. A brake lock could be helpful and wise too! Feel free to PM me for prices, both alarm or brakelock, if you are keen. Cheers.

Rgds,
KS Loh
012-2359910

Yes, the auto defogger sensor is "double-taped" onto the windscreen. But the SC should use a transparent type of double tape so that it is aesthetically nice and pleasing to the eye. If you need my SC to help you to tape it using this transparent double tape, do let me know and you can come to our SC.

Thank you

That is the front windscreen auto defogger sensor. To activate it, you need to set your A/C to auto mode. When the sensor senses mist or fog on your front windscreen, it will activate the blower to clear the fog.

You can go straight to look for Simon. Thanks

Yup, paultan says there is a QUANTUM leap in the improvement from Forte to Cerato! I suppose it justifies the price increase...though some of you may disagree with me...