How many more months until 3 stones?

Im sick of chasing their sales and admin staff for my interest refund. Masa beli janji manis! Call their office, and i got hung up. Emailed them,lucky if i get any sort of reply. And i asked them why so slow, and the answer is office have internet problem. What sort of idiotic excuse is this? 2 months internet problem? Dont bother to text, call or whatsapp them. Wont answer,wont reply. I feel like an ah long or a worst, a begger. Any ideas, emails or phone numbers to a person who is actually helpful at CB. Eric Yong is also not replying my email

My friend working in CB land said accetera lying.