
Hi All,
Just 1 2 share that the HLB connect got some problem on their server and I kena same date for transaction and posting,
their major OTP server are having error as well, for the last 2 weeks, Im having a problem of receiving their OTP code for my online bill payment in Payonline.
just to share is it just me or everyone of you also having this OTP and posting date issue.
before this, all the transaction has been accurate so far posted 2 days after the transaction date
Called to their call centre as well, ask them few question as below,
1. im having problem on receiving my OTP.
A: Our system are having problem and is in process on rectifying this issue.
2. My transaction's posting date is not accurate, sometimes posted after 3 days of transaction....
are this problem cause by the same system issue?
(this question asked before the same date transaction and posting happens. )
A: Yes, it will be rectified after the issue solved.
Thanks
This post has been edited by maxwongsauwei: Feb 4 2014, 10:17 AM