there's no such thing as % when it comes to problem (or scratches.....or worn out......)



well as for this part - IMO it doesn't hold water IF the seller doesn't state any 'warranty coverage' in the first place. and also if there was no AGREEMENT before the deal.

seller, if you're reading this - for your name sake - just be kind enough to fork out 50% of the repair charges.

if you don't want, then just refund and bring back the phone. or something........ after all, when the goods you sell is faulty - you have to be responsible.

Do not do unto others as you expect they should do unto you.

This post has been edited by goldfries: Apr 13 2006, 08:24 AM

DFlo, you haven't answered that part regarding what i quoted.

unix11t said the seller say he dunt know anything and he say tat it does not cover in the warranty he gave.
my POV well as for this part - IMO it doesn't hold water IF the seller doesn't state any 'warranty coverage' in the first place. and also if there was no AGREEMENT before the deal.

so i'd like to hear your defence on this part. try to provide more details on this 'coverage' thingy. did you tell the seller about the 'coverage' before-hand?

see, when i posted the above. i see it this way - the user accepted the problem as it is. but later it turned worse. IMO that's the purpose of personal warranty, to protect buyer (* conditions apply...)

it's like buying from a shop, sometimes use 3 days then only some thing kick up. how would you feel if the shop doesn't accept responsibility of the goods sold?

so now the phone got problem, you not willing to refund. not willing to help out a bit in repair - then what exactly does your personal warranty cover?

ok. thank you for your reply.

(please, take not that being a trade-enforcer DOES NOT mean that we are like 'oh-so-god-like' where our words have to be 100% perfect - and neither are we solution providers. we're just humans, trying to help out one another. ok?)

for me, i see it as such. though the key problem was stated, the condition at present was not what was stated as it had worsened. which in my book, falls under what you've mentioned earlier.

definitely the phone is not acting like how the phone is acting when I'm using it. cos that was the condition he agreed on.

ok la my POV done. some times when 2 parties at logger-heads - external views could help. all in all how to settle the matter is still between you and unix11t.

i was thinking about this case just now when driving..........

now i'm having some 2nd thoughts on what i said "seller, if you're reading this - for your name sake - just be kind enough to fork out 50% of the repair charges. "

why the 2nd thoughts?

here's why - IF the goods suddenly turned BAD. then unix11t should infrom Dflo straightaway and decide on next best move.

it's NOT FAIR for Dflo to pay any part of the repair charges as he did not have any agreement regarding sending for repairs.




and that is why he's complaining lor, cos now the phone is not AS-IS in the agreed condition. it went worse........

now it the phone went worse - that's where the personal warranty comes in IMO, but apparently anyone could easily finger the buyer and ignore the PW - that would be very convenient.



that's why in the end the buyer and seller have to negotiate already lor.

suiteng, the buyer said the following............

as after nego he agree to reduce only rm10 of the price.which he give to me rm650. so it cost now 640. so rm10 discount for the repairing.

in which part of the 1st post did he mention that the seller say that repair cost is RM 10? what as mentioned is that the seller GAVE DISCOUNT of RM 10 discount for repairing of the part - it's like him chipping in RM 10 for the repair like that.

get it?

no point we comment so much already. everyone expressed their opinion.

IMO both of you have your points, i understand both sides but at this point it is difficult to actually say who's right and who's wrong.

up to both of you to negotiate something you can agree on.

for me - i see it that if personal warranty does not cover detriorated phone condition - what else does it cover?

DFlo's got a point there - the problem was there already and the buyer already had the intention of getting it fixed...........without knowing the price of the repair.