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> [WTComplain] Against Infinity(elite member), BEWARE

low yat 82
post Apr 7 2006, 03:42 PM

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within d personal warranty(if not stated otherwise by d seller), d buyer shall receive full refund, but d postage fees shall be paid by buyer... jus my 2 cents...
low yat 82
post Apr 7 2006, 03:45 PM

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QUOTE
3. If within the PW period, the buyer found there is a problem with the item even if it was checked in the sellers place. The buyer still have the right to request a FULL refund. There is no such thing as refund part of the value payed by giving some excuses like, the selller go post office..petrol bla bla bla..becoz of that i only refund you 80%.
taken from pinned thread wink.gif

This post has been edited by low yat 82: Apr 7 2006, 03:46 PM
low yat 82
post Apr 7 2006, 03:55 PM

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QUOTE(accs_centre @ Apr 7 2006, 03:52 PM)
Thanks for the info...

The total i paid for the item is RM400.. if 80% refund, i get back only RM320..
I have courier back the item to infinity.. If he only refund RM320 and the courier fee i paid today is RM15 (nationwide express)..

I lost RM95 in 2 days..  cry.gif
*
i still feel he shud fully refund and postage charges is paid by u.. i dun get it wtf he wants to refund onli80%...

anyway..we jus wait for him to clear things out first... wink.gif
low yat 82
post Apr 10 2006, 05:27 PM

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@infinity,

it is cleared that d buyer have received an email from d company saying that ur item may at fault... this is confirmed by their service support department..

in your personal warranty period, so u shud refund to ur buyer.(from d beginning u already shud refund bcoz d buyer is totally not satisfy wit ur product).be gentlemen lar...

btw, u still wanna make problem although d buyer has retreat himself to get full refund..meanwhile u onli causing trouble and say dun wanrefund at all... clearly that u dun wan that item anymore coz u noe that, u cant sold it!!!

since d buyer has step down a bit, it is better u also do so...

@accs_centre
i feel that u not gonna get full refund... bad luck i guest wink.gif

btw, im clearly disappointed that infinity did not lived up to d tag he has been given... i dunno wats d tag is ab, but, since u got a tag means u contributed somethin to this forum.. but d way he tryin to solve (or i shud say hiding away) this prob, i think he dun deserve it as for us, elite tag is some1 needed to b respected...jus my 2 cents wink.gif
low yat 82
post Apr 11 2006, 01:00 AM

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QUOTE
I think your transmitter is working like it should and you may now fix
it,
if it workin, y and how to fix it??


ayorr.... infinity...

wats ur point?? i really dun undertand how u wan d matter settle.... it seems that u dun wan to settle d prob and wanna drag it and keep stands wit ur wayy


plzz b a responsible seller... from d start d buyer already dun like d thing he buy from u... so, i feel that u shud refund to him... ok lar... all d charges will pay b d x buyer

edited: in my definition of personal warranty is included buyer satisfaction... if its not ab personal warrnty , its ab how etctical u doin busineesss....

This post has been edited by low yat 82: Apr 11 2006, 01:06 AM
low yat 82
post Apr 11 2006, 01:33 AM

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jus thinkin if both step down abit buyer get refund 80% and d product, seller take it back.. i mean stick wit d original plan... btw, settle this thing outside of here... fair?
haizz... so much prob wink.gif
low yat 82
post Apr 11 2006, 02:02 AM

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QUOTE(kidmad @ Apr 11 2006, 01:58 AM)
no point stick it at original plan. to be serious IT JUST DUN SOUND RITE WITH SUCH HEADPHONE IN PRODUCTION. dun u think so?

1st,  i buy ur thg. now problem occur. u ask me to wait for da goods after ive paid u?
2nd, its just not fair for our buyer. paying rm400 and ended up with so much trouble. shouldnt u be da 1 making sure da headset is working fine with smooth sound.. etc?

Infinity, i do think that, the best way for u to handle dis case rite now, is to fully refund him, get ur senn repair with no more such features and so, then once again sell it in LYP? but the way u handle ure sales now, its hardly for sum1 to buy from you again.

accs, if i were u, ill definately go and look for him in his company. thgs like dat shud be talk face to face instead in LYN.
*
naahhh... full refund i dun think he wil do that.... jus consider d buyer in bad luck..
wink.gif

even if d product is really faulty, he also wont wan to pay for all d charges... jus my 2 cents...


edited: see, now he also dun wan tiau this thread already...

This post has been edited by low yat 82: Apr 11 2006, 02:04 AM
low yat 82
post Apr 11 2006, 02:24 AM

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QUOTE(kidmad @ Apr 11 2006, 02:17 AM)
ure not even near to happy from the very 1st day u recieve the headphone.
so wat for u care bout happy ending for him. rite now if i were u, im totally furious with wat hez selling. plz take an effor go to his working place and look for him. and dun tell him ure goin over in the very 1st place. if i were u ill make sure he pay right on da spot.

low yat82, our kawan here did no worng, did no harm. everyone is trying to help him out rite now. i dun think its wise to get a 80% or wat soever. even reading to dis thread, i beliff lots of us are unsatisfied with da way infinity is handling hez after sales service.

furthermore, talking here brings you no where accs. action speaks louder than words. everything here is merely just words with no action. just go down look for da seller. and work thgs out there. WELL da way he talk by then, will make u become furious and thgs wud be different by then.
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im jus tryin to solve d prob.. coz infinity aint wanna refund full from d start.. so jus consider d buyer bad luck...

at least giv a solution that both is happy thats all...

this shud b deal outside of this thread, ad this topic shall close without any explaination to others...
low yat 82
post Apr 11 2006, 02:33 AM

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@ infinity,

wat u really wan? plz state wats ur stand... wats d solution u wan?
low yat 82
post Apr 11 2006, 04:57 AM

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QUOTE(loki @ Apr 11 2006, 04:42 AM)
Dear Trade Enforcer,

From your tone of explanation, i would think that you are siding with the seller. I think a trade enforcer is the one whom should be helping both parties resolve peacefully and not pointing fingers.. Forgive me if i am wrong...
*
plz read all b4 claimin ur statement wink.gif

btw, buyer is wrong coz dun ask clearly ab this special function...

seller is wrong coz d way he handle d prob is ...... at first say wanna refund onli 80% and now dun wan...

anyway.. i dun wan to care ab things here liao.. u all settle urself... im damn fan liao...
low yat 82
post Apr 11 2006, 07:04 AM

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QUOTE(net_cow @ Apr 11 2006, 06:56 AM)
Those who doesnt involve no need fan
just give own comment and the outcome still depend buyer and seller.
Rather than mess up the whole problem and finger pointing those not
involve might try to disolve the problem instead isnt it much better??
*
duno wats u r sayin... rclxub.gif mayb my english is bad


anyway.. i see d onli solution that can b done since both dun wan to step down, is wait for news from d companyb4 d next step can b done... at the meantime, close d topic 1st...


aww... doh.gif say dun wan bother this topic.. i still come here...

This post has been edited by low yat 82: Apr 11 2006, 07:05 AM

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