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> [WTComplain] Against Infinity(elite member), BEWARE

a_yu_volution
post Apr 7 2006, 01:05 PM

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err....tis feature really bugged me from the previous model...and since then i dun trust wireless hp...but tat jz me...but back to topic...i guess infi shud be more responsible...dun say give out personal warranty 1 week then duwan keep promise...refund n find another buyer....its not easy but at least responsible...
a_yu_volution
post Apr 10 2006, 11:54 PM

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okay...all feuds aside...and lets go back to the facts....my final analysis...from the facts/watever i can find...and im not flaming...
QUOTE(Infinity @ Apr 8 2006, 10:19 PM)
My email to them

I got a HDR85 as a gift recently from a friend of mine. However, i
notice
that the sound sort of fade in and fade out with a decrease/increase in
volume from time to time after 10 minute of usage. Is my unit defect?
or is
it part of the feature in the headphone?


ok, now that it is not faulty as verified by sennheiser support engineer, i think i reserved my right to NOT refund at all.
ok from the description of ur email..clearly they will said tat its not faulty cuz u said FADE IN n OUT...and the feature itself is FADE IN n OUT...

but....as accs describe his problem to em....they identified it as faulty...due to the description he gave em...about how the volume n bass effects....no bass and distortion means its might be faulty or early stage of faulty....how i know??? u may wanna doubt me but...

from ...my own experience...i bought a wireless senn from lelong last time....and i notice the fade in out feature...so i cope wif it..although feels tak siok..but tats my fault...tat time i dun even google...and i adjust the volume chun2 to minimize the cut off...

but later on after like 2 months usage...i mean as my main headphone..the sounds started to distorted alot..i tot its the batt...change batt oso same....later no bass....and finally..no sounds at all....i guess maybe the hp cant tolerate my usage...so it died....

but...its not the same model wif urs...its old skool one...so i might be wrong....but...as the senn reply and they aware tat its faulty...then....read on>>>>

QUOTE(Infinity @ Apr 8 2006, 10:19 PM)
i do not think personal warranty apply for 'customer satisfactory' and can return at anytime if not happy within warranty period.
if tats the case then by how u define it yes u r right....but....

QUOTE(Infinity @ Apr 8 2006, 10:19 PM)
personal warranty apply to faulty. Now that it is not faulty, and u r not happy with the 80% refund, I think i have my right to NOT refund u.
ur personal warranty does apply to faulty rite....


QUOTE(Infinity @ Apr 8 2006, 10:19 PM)
and for those who accused me of selling faulty product, I think u owe me an apology. Should they get a warn for flaming?
....to define tis one...pls revise all the premises above whether its applicable or not...


QUOTE(Infinity @ Apr 9 2006, 08:32 AM)
just not to complicate things player10,lgs,kidmad,low yat 82,abubin,awh85,ss_izal,vincentlee83,blurjoey, can u guys state down ur experience or technical background or manage to hear how it sounds like ? based on that, u can prove that this unit is at fault ? if u can't confirm it's faulty, you CAN'T tell me to refund it.
ok...if they r not qualified to said its faulty...then i guess the senn technical is the one who REALLY can i dentified it as faulty rite....
pls refer to here>>>>>
QUOTE(accs_centre @ Apr 10 2006, 04:26 PM)
*

i guess tat Thomas guy is German for real and how he spells the word automatik....does his background applicable???

QUOTE(Infinity @ Apr 9 2006, 08:32 AM)
btw, accs_center, i'm curious to know...wat do u think '7 days warranty' means to u ?
Kindly pls define urs tq....

QUOTE(Infinity @ Apr 9 2006, 08:32 AM)
if i'm at fault for not telling, then the buyer is at fault for not asking.
same case wif how i kena last time...clearly its my fault....

QUOTE(Infinity @ Apr 9 2006, 08:32 AM)
I did state clearly in another forum pointed by accs_center that it does act like this. And i did admit it does act like that.
...Before ? During ? After ? the transaction....

if before n during then u r on a good ethic....if after... ethically...u r not transparent enuf....ok we cant discuss much on ethics...as it can be freely defined by the definer...

from tis situation...the probablity of good / bad ethics might be defined as..
Seller thought/act to Buyer:
1) u dun ask...i dun tell...cuz how am i to know whether u r aware o not...<<neutral
2) u dun ask...i purposely dun tell...i know the feature is a turn off....its for to u find it urself la...after u buy it then its not my prob liao...<<bad
3) u dun ask...i know its a turn off feature...i purposely tell u la see how it goes<<Transparent (knowingly he might lose the buyer after he tells about it)...
4) u dun ask...i dun tell..i sell u...hope u dun mind...<<neutral...(own assumption)
5) u dun ask...i purposely dun tell...i sell u...u ask later...i tell<<bad
6) i totally forgot...<<neutral
7) i totally forgot...own initiative tell u later<<good
8) i totally forgot....no nid tell oso...sold liao wat....<<bad
9) i totally forgot....u ask i tell...<<nuetral

..and so on...so which forgot case was urs...or u can define it urself...

QUOTE(Infinity @ Apr 9 2006, 08:32 AM)
wat i'm trying to say is, i did NOT plan to earn or did NOT plan to sell faulty thing and did NOT hide anything.
so....
....i did NOT plan to earn or did NOT plan to sell faulty thing and did NOT hide anything
....yes u did NOT..but IF theres an IF in there...how?? do u mind to keep tat statement by proving ur good faith ???

Continued on next post>>>>>>>

This post has been edited by a_yu_volution: Apr 11 2006, 12:00 AM
a_yu_volution
post Apr 10 2006, 11:55 PM

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>>>>>CONTINUED
QUOTE(Infinity @ Apr 9 2006, 11:56 AM)
edit: btw, accs, i got ur sms. I do not think good sold are refundable.
notice the word GOOD ... wat if its not even a GOOD in the first place??

QUOTE(Infinity @ Apr 9 2006, 12:14 PM)
i'm sorry, this is not the case now... u r being wicked... if u agreed to the 80% return deal, u should stop doing this to jeopardise me... or further push for a 90% return... now u broke the deal first and has push things too far, i reserved my right to not refund you. And i'm still angry at those who accused me and forcing me to refund without even easily do a google search on this feature
NULL statement....VOID ALL....Tat didnt happen at all..as there is no GOOD was sold....all tat was sold was....the (faulty)item...

QUOTE(Infinity @ Apr 9 2006, 01:32 PM)
psYCHopath: again u said it's 'fault'. u working for sennheiser ? u own this product ? or did u manage to hear wat accs heard to justify it's fault ? i'm taking those accused seriously. It does jeoperdised me. Next time i want to sell anything, ppl see my nick, they will doubt me.
...THOMAS BERGMANN is....

QUOTE(Infinity @ Apr 9 2006, 02:25 PM)
U r not worth my time, i let u know that i will be going out (damn even my mom doesn't know i'm going out ). So stop accusing me anymore.
Pls CLEAR ur OWN NAME...

MY FINAL VERDICT(IMHO).......i mean proposal....

*pls refer to above facts/discussion/analysis*

Seller:
Pls clean ur name and show ur GOOD FAITH by keeping ur words...i propose a FULL refund to the buyer...RM400...and send the faulty item to senn service centre...

Buyer:
Return all the faulty item sold to u to seller....Receive the full refund..unless u wanna claim all postage too....

Both:
shake hands and do wat u shud do...in GOOD FAITH...show us maturity and responsibility...

Conclusion>>

tis is an accidental case...if the seller oso insist tat he dunno tat the item is faulty then he shud keep his words...and the buyer pls be more careful in future...do research...
...to both no nid to be so jumpy in this kind of case...pls settle tis kinda case wif the right mind and morale...

Disclaimer:
1) all analysis is solely from me...i oni analyse from wat ever fact tat i have here...if i were to be wrong then i apologized in a humble manner to whoever it may concern....
2) i hope tis contribute to sumthing....
3) hope tis really helps both party to settle on those facts basis...
4) u guys duwan read oso can...no prob...
5) TQ VERI MUCH...

This post has been edited by a_yu_volution: Apr 11 2006, 12:45 AM
a_yu_volution
post Apr 11 2006, 12:11 AM

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yes....i thing tat shud be accepted as ur good faith....hope he accept it also in good faith....peace...
a_yu_volution
post Apr 11 2006, 10:20 AM

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......guyz...heres an insight....mediaplex engineer dunno wats the prob...they sent it back to sennheiser centre(singapore most prolly) last nite.......mediaplex oso dunno how long senn will settle it....

so....since seller insisting to wait for the result to come out...wat do do...havto wait till then....

to all...i suggest to cool ur heads...and jz wait for the result...altho dem mah fan for buyer...but still the stuff had been sent out liao...and cant do nething but wait...

anyway...since both party duwan stand down...so JZ WAIT....

clearly seller r not satisfied wif the claim the thing is faulty..so he seek for a CONFIRM result...tat is from mediaplex or senn centre...i hope the result will satisfy seller and buyer ..so both can proceed to resolution...

and since tis will result in final result..pls...watever the outcome...abide to it....later dun go ask the capacitor company to verify its faulty or not...

This post has been edited by a_yu_volution: Apr 11 2006, 10:38 AM
a_yu_volution
post Apr 11 2006, 11:18 AM

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if its batch problem then theres no transaction/deal at all....by proceeding to sell a stuff tat in watsoever problem be it batch prob or then its a form of faulty...yes he is not responsible to the problem itself...BUT HE IS RESPONSIBLE FOR THE TRANSACTION/DEAL....BY CREATING/PROCEED WIF A DEAL TAT IS NOT SUPPOSED TO BE A DEAL AT ALL...its a NULL DEAL....

wat i mean is..if the stuff is to be found batch prob or faulty...then a full refund is needed as there shud never be a product transaction or change hand AT ALL in the first place...

by changing hands its already consider as selling/transaction a faulty/known problem/batch prob/watever problem stuff...as long the word problem is there then it shud not be sold by all means and purpose...unless stated clearly to acknowledge the buyer so the buyer is aware...and can do his judgement to proceed or not...its the buyer rights to knopw tis kind of info....

tat is wat i understand wif 2nd hand transaction...

THIS ONI APPLIES TO A FAULTY STUFF...IF ITS NOT FAULTY THEN THE SELLER IS SELLING A GOOD STUFF...

Main Entry: faulty
Pronunciation: 'fol-tE
Function: adjective
Inflected Form(s): fault·i·er; -est
: marked by fault or defect : IMPERFECT

if the stuff behave how it supposed to be then its not faulty..but if its not then its faulty...how r u supposed to know whether its behaving like it supposed to be...WAIT FOR THE SENN CENTRE RESULT...
a_yu_volution
post Apr 11 2006, 12:35 PM

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good...as we can see if its faulty seller will refund...but if its a feature...buyer is willing to accept...

so i hope both side can keep ur words k...

so pls wait for the results and argue no more k....peace...

time and senn engy will tell...


a_yu_volution
post Apr 12 2006, 03:32 AM

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can we rest this thread a while till the result from senn engy come out...mean while dun assume anything till result come out...peace...

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