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Unifi Sabah-Sarawak UNIFI Thread, Free until Dec 24month contract promo

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jahurz93
post Dec 12 2018, 08:00 PM

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Hello anyone having extreme packet losses every 30seconds around west coast Sabah?

Its noticeable after the November fibre cable cutting incident. I already kick Telekom every 2-3 days and going to unifi live chat. Calls from their technician saying rectifying but never give an estimation. Its been nearly a month now still calling them every 2 days for info but nothing. Common websites like Youtube Facebook also affected.
jahurz93
post Dec 12 2018, 08:44 PM

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Called tm 100 and got disconnected on the big red thingy. Have to call them back again.

user posted image

This post has been edited by jahurz93: Dec 12 2018, 08:45 PM
jahurz93
post Dec 12 2018, 09:09 PM

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Called them. Again say will send technicians. So basically the technicians that came last week to the housing area claiming they doing something on the server did not dealt with the problem?

Is it better to file a report to MCMC instead? Near 4 weeks of unreliable connection now.

This post has been edited by jahurz93: Dec 12 2018, 09:18 PM
jahurz93
post Dec 13 2018, 01:01 PM

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Unifi damn prompt this time technician came into the house just after last night call. Maybe because i said i was going to report to MCMC. According to the technician apparently the TM provided tp-link c-1200v1 modem on 2018 firmware has issues assigning sessions between IPV4 and IPV6 users. The technicians advised me to reset and disable ipv6 on the router. No more packet losses on all hops now.

This post has been edited by jahurz93: Dec 13 2018, 01:01 PM
jahurz93
post Jan 3 2019, 06:51 PM

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Access to most foreign servers down as of now. 100% packet loss with no hops to the destinations. Called 100 they say my area not affected lol.
jahurz93
post Jan 3 2019, 08:02 PM

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Just tested my friends unifi in Kian Kok area about 15minutes drive from KK. Able to access reddit. Strange. Is it happening based on port or areas or just Ip addresses?
jahurz93
post Jan 3 2019, 08:22 PM

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QUOTE(junclj @ Jan 3 2019, 08:16 PM)
My Asus router can't login to Asus DDNS and also can't visit http://speedtest.tm.com.my/

Both of my office and home Unifi also facing the same problems.
Also can't login to some website, such like mega.nz.
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I can't access Reddit, EA servers, twitch, German based servers but am able to access speed test at my house. Trying Friends unifi on the other hand as mentioned few posts before able to access Reddit but YouTube is not fully accessible certain videos won't load will just display at connecting or the page loads but videos won't load and some video thumbnails won't load as well.

This post has been edited by jahurz93: Jan 3 2019, 08:23 PM

 

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