Hey guys, anyone have idea for hows the cabling works / charges about? My area just recently upgraded, and thank God that the fiber box just right onsite of my house (they hanged it on the electricity pole). But I wonder hows the cabling thing works. Does we need to pay for the cabling outside premise or just inside house premise only?

Nvm. Found the answer on 1st page.

This post has been edited by fylon: Sep 22 2015, 03:36 PM

GST bah. That's why.

Got a call by TM dealer (which help me to sign for unifi) and said my house hasn't in TM network yet. So my application on hold until then.

Same boat. Anyways, the dealer call me again. Said there' something wrong with the box setting. Should be able to go live by next week. So, see how it goes. Seems like TM are assigning 1 port per house regardless of are you going to subs or not. So if your port hasn't ready, then you gotta wait until it is done.

Lol. Mine are like less then 100m away only. Oh well, what to do. TM slowpoke all these while and they monopolize everything.

TM dealer called said have submitted my application, and 2hrs later I got email from TM said my application is being process and contractor will come over for cable installation.

But anyways, I have question here. It seems like they are applying separate line eh. Means I will have 2 phone line after the installation is done. Anyone having problem like me? Are there any way to "migrate" my existing number to the new unifi line?

Yaya.. I actually been to TM point today to ask about this matter. For streamyx user that upgrade to unifi, you will have two line at home (this is that if you want to retain your existing streamyx tel numbers).

So the procedure its, after unifi successfully install at your place, then you will need to go TM point and inform the CS that you want to terminate the your streamyx account BUT you want to retain your existing number. They will do the adjustment accordingly by terminate your streamyx, waive your streamyx tel line rental and retain your number. An add on RM1 + GST will be charge to the bill for retain the old streamyx tel number. And any call make from that number will be charge accordingly.

TM CS suggest to use the streamyx line to receive call and call out with unifi line.

Got mine installed this evening. Bet the first few that got it in that Lorong that I live at. But there's problem with the speed. With laptop and PC, I can't seems to get pass 8Mb for both upload and download via speedtest. Sometime, it drop below 3Mb.. Especially the upload.

But it were perfectly fine when I test using my phone (oneplus one) with the speedtest apps and test from the same server (celcom kch).

My 8mb streamyx still on going, if anyone said there's problem with my PC / laptop, then why I can get full speed test doing speed test under the same device when I hop on my streamyx line? Weird right.

VIP10. There's no 30 & 50 when I sign up that time.

Well, I did what you mentioned too. Burst speed on IDM, yea 1.2Mb/s.. After 1mins drop back to 500kb+. Torrent with Xunlei plat accounts, same as well. Once burst, it hits the maximum speed and after that drop like 40-50% of what I suppose to have. While my streamyx account didn't give such issue. On a site note, my ping test sucks. 50-100ms. I'm like you, heavy downloader. If streamyx, its understandable for ping below 100ms are counted good. But on fiber and ping is above 10ms, something not write. I suspect unifi having issue on their routing.

Lodged my complaint at batu lintang today, the teller write and send email to their tech team right infront of me. Not bad.

This post has been edited by fylon: Oct 19 2015, 11:05 AM

Unifi seems taking their business seriously yo! Lodge complains regards on my issue yesterday morning, and they called me back in the afternoon then send their team come over to check this morning. Looks efficient to me. End up the issue on their side, so they did some testing and call to KL for adjustment and finally my problem resolved.

Yea, their team that come over also very friendly. Sit down do testing, and calling then still explain to me (very basic to me as myself is CCNA network engineer), but really appreciate their efforts. Honest speaking, apart of the pricing issue I'd say TM customer service are so much better than their previous record. Thumbs up!

Fuu.. Upgrade from VIP10 to Advance30 but my speed are below par. Never hit 3Mb/s in IDM download, constantly 2.4Mb/s - 2.7Mb/s!

Colonel Cabuk your speed test result are impressive, can I know you did it via cable or wifi?

Dang. Not sure if my parents is surfing / youtubing when I do speed test remotely. But anyways, thanks for your head up. Going back to test again tonight with direct LAN connection to see how it goes. Am using Asus RTN66U.

Edit: Whats your IP range bro? My has been changed from 1.xx something to 118.xx since last night.

This post has been edited by fylon: Nov 23 2015, 02:19 PM

What I meant is the ip range.
Guess we're in the same range then. After a restart mine and mind change to 118.xx. Btw, did you sub the RM20 voice pack? I did ask for that during my upgrade, but it seems diff with what I've asked.

Yea, you're right! Now with higher speed then we slowly can see the drawback of 2.4G. About time to move to 5G! Lol. Anyways, will do a direct cable 1 to 1 speed test tonight to see the actual speed.

Ya, i have the RM20 rebate listed on my account. Just that I sub for the voice package but strange option appears instead. Gonna call 100 again tonight for verification. Duh.

Anyone 30MB user got offered to upgrade to 50MB with RM219? I got a call from TM tell about this but I hold my horse for upgrade. Lol. Manatau next year cheaper offer.

This post has been edited by fylon: Oct 31 2016, 03:10 PM

Hm.. The offer I got is without extending contract tho.

As per the telemarketing staffs, she mentioned to me that there will be no contract extension but just continue from where I'm. Anyways, I didn't take the offer since not sure will there be any other better offer or not. LOL