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Unifi Sabah-Sarawak UNIFI Thread, Free until Dec 24month contract promo

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SUSCandy12
post Sep 3 2019, 02:55 PM

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QUOTE(mrgenie @ Sep 3 2019, 10:23 AM)
Well the question really is:

are all users throughout Malaysia treated equal?
The answer pertaining to your question is NO.

Not even Japan, US or South Korea.

Unless you live in a city island state such as Singapore or HK, the further you live from the major city or economic hub the higher ping or less bandwidth you get.

Same as in Japan for example: One lives in Tokyo the other in Hokkaido. There will be increased latency as your datacentre and international gateway distance increases.
SUSCandy12
post Sep 3 2019, 02:59 PM

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QUOTE(AV_2018 @ Sep 1 2019, 11:12 AM)
Location: Sarawak

speedtest.googlefiber.net result:
>270Mbps down
>100Mbps up

speedtest.net results:

Malaysia:
user posted image

Singapore:
user posted image

Korea:
user posted image

Japan:
user posted image

China:
user posted image

Australia:
user posted image

US:
user posted image

Norway:
user posted image
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The most optimal package for pricing and satisfaction would be the 300M which is the next closest package with speed tests conducted to USA and Europe.
Always take the best speed you can get from USA and Europe then choose the closest package that matches them. In your case 300M is the right choice for you.

Don't bother about local speedtests. You'll sure get FULL or close to your subscribe speed. USA and Europe speeds that matter most.
SUSCandy12
post Sep 4 2019, 11:24 PM

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QUOTE(mrgenie @ Sep 4 2019, 08:27 AM)

trying to write it below what I mean:

user(KL)      ->      ISP (KL)        ->        Server/host (Foreign country)
user(KK)      ->      ISP (KL)      ->          Server/host (Foreign country)
The 2nd in these 2 diagrams should treat users equal.

Of course the first step can't treat users equal.

But the point is, now writing numbers here:
user(KL)      800Mbps      ISP (KL)        200Mbps        Server/host (Foreign country)
user(KK)      100Mbps      ISP (KL)      20Mbps          Server/host (Foreign country)

So I called support and asked: if I'm in KK and upgrade to 800Mbps, will it change the 20Mbps?

Support answer: "NO!" it will remain 20Mbps!
Given that TM is a dinosaur company that is overstaffed and burdened by a traditional telco model, that won't happened unless you can established a modern Google Fiber style setup that aims to establish datacentres in every major country in the city it is deployed.

The closest ISP that follows this "Google-fiber" model in this country that I can think of is probably TIME DC. Their structure is very much simple and consists of purely passive fibre at most. You might want to ask how are their city-wide datacentres look like? They're built using cheap shipping containers that are converted to house servers that serve the entire city using passive fibre networks that do not need active electricity to power them. Talk about environmental friendly and green tech!

What you are asking for will NEVER happen with TM's current overbloated structure. It means massive lay-offs and, do away with many of their old telephone exchange buildings.

Do you know how Google Fiber model overcomes the situation that TM can't? First, they're a plain modern datacentre style setup which means its 100% fibre based and everything is built based on the data. Second, they do not have old telephone exchange buildings lying around but just 1-3 shipping containers that hosts equipments/servers that serve the ENTIRE city and ALL these city datacentres are linked together by one massive national redundant RING network which keeps hops to the most minimal.
get you to the
You asked WHY TM cannot provide the same speed or response times for both KL or KK when accessing the same site overseas.
For Malaysia, the main hub is in Cyberjaya. Which city is nearer KL or KK? Logic will tell you that a KK web user will have to endure more hops compared to a KL user before reaching the gateway that undersea cables connect. How hard is that to figure out?

I've already given you the answer, unless you're living in a city state/country such as Singapore or uses a next gen data ISP such as Google Fiber that hooks users directly to a city internet exchanges/datacentres within 1-2 hops, and then reaches the gateway which houses your undersea cables in another hop away your wishes won't be materialize.

People always ask how come Time Fibre latency is always so low compared to TM. You have your question answered. They are closer to Google Fiber model where old telephone exchange buildings are non existent. Just 1-2 internet exchange serves the entire city using passive fibre. Just 1-3 hops would probably get you to the international gateway.
SUSCandy12
post Sep 4 2019, 11:43 PM

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QUOTE(mrgenie @ Sep 4 2019, 08:30 AM)
100% agreement!

It would be nice if ISP would state these speeds on their websites actually..

Not just selling MAX SPEED LOCALLY  but a small list:

speed to Singapore
Speed to Japan
Speed to Australia
Speed to USA
Speed to EU

I think these are the 5 most relevant connections in Malaysia and ISP should be honest to users about it.
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Actually major regional ISPs are already doing that. They maintain speed servers not only in their own country but set up test servers in Singapore, HK, Amsterdam, Los Angeles and London.

Examples are True Internet Thailand, Singtel and even FPT Telecom Vietnam hosts servers internationally for their users to test.

https://speedtest.trueinternet.co.th/
http://speed-portal.singnet.com.sg/US/1G

Like what you said, NEVER be fooled by local speedtests. A good ISP will maintain good speeds to major regions if they live up to their name.

Do try out using P2P, do direct downloads from other regions using protocols such as FTP/S, HTTP/S, SSH, SFTP etc..



SUSCandy12
post Sep 4 2019, 11:47 PM

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QUOTE(pakji @ Sep 4 2019, 11:26 PM)
confirm support answer is wrong

someone stay KK he use 800mbps  ISP (KL)        200Mbps        Server/host (Foreign country) how possible
someone stay kk he use 100mbps  ISP (KL)      20Mbps          Server/host (Foreign country) how possible

i think TM set limit speed Foreign country

i staying Penang but i using 100mbps i getting 20mbps Foreign country too bad

that why i waiting 800mbps i am sure will get 200Mbps  Server/host (Foreign country)
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If you're only getting 20Mbps only with your 100Mbps line with international servers, DON'T WASTE your money. DOWNGRADE. You'll be happier, save your money for other subscriptions.

Trust me, you'll be a much fulfilled user because your're getting closer to what you pay for. That is what customer satisfaction should be.
SUSCandy12
post Sep 5 2019, 12:37 AM

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QUOTE(pakji @ Sep 5 2019, 12:23 AM)
i using 100mbps i do speedtest local i getting 100mbps full speed

i said why i getting 20mbps only that is forĀ  Server/host (Foreign country) mean USA Los Angeles i getting 20mbps

its not waste money
i waitting 800mbps

i will not downgrade
i will upgrade 800mbps waiting launch
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How much are you paying for your RM100 right now?If you're paying the RM129 rate, forget about it. The 800M upgrade was meant for those paying above RM200 last time.

Do you know why TM introduced the turbo upgrades in the first place?

To keep fools paying the old rates RM199, RM249 etc. from last time they were getting only 50M, 100M.

This was the same tactic ISPs used in SG, Japan or even HK when people find out it's pointless to have such speeds when international speeds are highly restricted while small families have no need for such speeds.The thing is that TM never gives auto upgrade, they always force consumers to do manual sigh-up again for the upgrades and make you sign up nasty contracts that tells you to pay up remaining months instead of a one-off early penalty payment for the devices such as modems/routers/STB costs that shouldn't even costs more than RM500.

They just want to keep the revenues and ARPU, and losing these old customers who were once paying over RM180-almost RM300 is something they couldn't afford to do so they came out with this Turbo plan.

Now that they managed to keep tie their customers back for another 2 years, did you hear that they have now cancelled further Turbo upgrades for their waiting customers?

This post has been edited by Candy12: Sep 5 2019, 12:40 AM
SUSCandy12
post Sep 5 2019, 12:48 AM

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Here's the trick that many couldn't see.

I serve you with a 300ml mug but pour in 200ml of the drink you ordered. The next day I serve you with a 1litre mug but still pour in 200ml into it?
Can you call this an upgrade?

Consumers still need to take in consideration whether their real time downloads and international speeds are really upgraded.

Why do you think TM suddenly ended their Turbo upgrade plans?
Shouldn't their competitors also follow suit by also upgrading their current 30M/100M plans to 300M/1Gbps respectively with their current low priced plans of below RM100?

These turbo plans were not intended to speed up those already enjoying lower fees. They were meant to make their customers continue paying for higher priced plans instead of quitting them.
SUSCandy12
post Sep 20 2019, 02:56 PM

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QUOTE(junclj @ Sep 20 2019, 09:51 AM)
Do not using local speedtest server, use http://speedtest.tm.com.my/
Local server such as Danawa Resources, i-Skill Dynamics are all sucks server with very high 50ms ping.
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What is the point of using TM's own in house speed test server for testing only? This is unless you want a useless LAN network?

For an internet user of course you want good all round speed for everywhere possible including each continent such as USA, Europe, Africa or North Asia.
SUSCandy12
post Sep 23 2019, 10:56 PM

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QUOTE(AV_2018 @ Sep 20 2019, 07:59 PM)
Many big companies have or are using CDNs/mirrors/datacentres located in KL or Singapore. It is possible to get 20ms latency and up to 70MB/s download speeds from these services which means the speedtest results are not useless.
Testing latency to another TM user in East Malaysia can get <1ms result.
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Why not just do the speedtests to these Singapore datacentres or CDNs directly then? See what kind of latency you get? Direct from Kuala Lumpur here my FTTH line can get pings below <10ms to local servers, less than <15ms to SG servers.
SUSCandy12
post Sep 25 2019, 08:49 AM

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QUOTE(junclj @ Sep 25 2019, 08:22 AM)
Can you tell me which East Malaysia Unifi user can get <1ms? I can guarantee you can't find anyone of them because all of them who can get <1ms are West Malaysians (or East Malaysian who are moved to KL).
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It's all about server distance and proximity when you already have fibre. Hops are less.

Even better if you want excellent pings, move right into Singapore. You are probably 1-2 hops away from the content server since they're so centralized.
SUSCandy12
post Sep 25 2019, 01:50 PM

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QUOTE(stormaker @ Sep 25 2019, 09:05 AM)
My main usage is Netflix and was very satisfied with my Unifi 100Mbps for the past 10 months since installed.

But, for the past 1 month, TM decided to throttle my Netflix streaming at night and the quality fluctuate between 480p and 720p, occasionnaly get 1080p for few minutes and can forget about 4K on my Sony 4K TV and Apple TV 4K.

When test speed with Fast and Speedtest app, it's always show almost full speed of 100Mbps. Restart router numerous time but each time will only improved for a very short time.

Very frustrating, any advise on this ? I know by reporting this issue to Netflix and TM will only make them blame each other without any solution.
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It' good if new Singapore ISP players such as Viewqwest and MyRepublic join our HSBB networks. They enjoy better peering with their Singapore hosting companies.

You'd get to enjoy less hops, better latency and less throttling connecting to CDNs in Singapore.
SUSCandy12
post Oct 23 2020, 11:54 PM

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Sabah and Sarawak can try pinging these test servers, they're available for your region:

QUOTE
Sabah:

10G - Celcom Timur Sabah: speedtest-10g.ctsabah.net
Celcom Axiata Sabah: speedokrt1.celcom.net.my

Sarawak:

DANAWA Resources: speedtest1.danawa.com.my
Celcom Axiata Sarawak: speedopdg1.celcom.net.my


SUSCandy12
post Oct 25 2020, 03:55 PM

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QUOTE(rhytion @ Oct 24 2020, 12:22 AM)
For the Sabah ones, they still route to West Malaysia so the ping is quite high, but that's expected
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You mean there's no iX agreement between CTS(Celcom Timur Sabah) & TM directly even when they're sister companies in Sabah itself?

Also in Sarawak Danawa data center got no iX agreements made with the other players such as TM, Maxis and Celcom?

All have to --> West Malaysia --> UTURN --> East Malaysia test server?

Unless you're directly a CTS user or SOFIA line user?
SUSCandy12
post Oct 26 2020, 06:53 PM

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QUOTE(asellus @ Oct 26 2020, 06:49 AM)
Celcom and TM do peer with each other, but only public peering at MyIX's Klang Valley point.

As for Celcom Timur, the fact that AS132354 isn't listed at peeringdb says it all. Therefore the only way they connect with each other is via transit pipes.
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Corruption and bad planning. The very least they can do is at least establish an iX to serve both Sabah & Sarawak or place one in each state for all ISPs to keep their bandwidth within Borneo.

Why force all of them to route to West Malaysia then back?

Also SACOFA has been around since 2016-2018, what have they been doing?
SUSCandy12
post Oct 27 2020, 03:05 PM

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QUOTE(sejukbai @ Oct 27 2020, 02:45 PM)
hello my fellow borneoan brothers (and sisters).

i have just recently relocated to kuching. wanting to get maxis fibre due to the crazy offer of a new 4k tv for RM1, however there is no port available.

I have not enquire about Unifi fibre yet, but is there a possibility that Unifi port will also be full if Maxis is full?

If so, what would my options be to expedite the process (for both Maxis Fibre and Unifi Fibre)?

I relocated from overseas so no appreciation of the process here...

Thank you in advance.
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You might want to find out if SACOFA is going to provide additional ports in your area.

This port insufficient issue has always been TM's dirty trick to prevent other ISPs from using their wholesale agreement which competes directly with their retail Unifi brand.

They will put you down or place it on low priority to upgrade their number of ports if they find out that your area is highly popular with their other competing ISPs and not theirs.

No point building a network for other ISPs to enjoy riding on them right? Who would?

Would you pave a road to a shared house with you as one of the tenants when you're not the heaviest user of it?
Pay from your own for others to enjoy?
SUSCandy12
post Oct 28 2020, 09:30 PM

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QUOTE(sejukbai @ Oct 28 2020, 09:19 AM)
Thank you for a direct response bro, appreciate it.

Am I right to assume that SACOFA provides the ports instead of TM?

Or they can also provide ports, just like TM?
Similar to Allo by TNB in West Malaysia, they'll operate their own wholesale and alternative ISPs such as Maxis, DiGi or Celcom can sell their fixed line services on them.They don't have to rely on TM to provide ports to reach their customers.

TM will prioritize their own Unifi when providing available slots when a new subscriber approaches them. They feel that they built the fibre network in the country, they should have the first hand to sell their own consumer retail ISP brand Unifi lines before the leftovers are offered to other competing ISPs.
SUSCandy12
post Dec 15 2020, 09:36 PM

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QUOTE(pandera999 @ Dec 14 2020, 03:31 PM)
SACOFA isnt it for business only? now i know bout them.... another ISP that is not under TM?  hmm.gif  100% their own infra?
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Not sure if they run their own ISP, but they build the fibre networks themselves(not maintained by TM) and leased them to interested ISPs to use them instead. That way they don't need to wait for TM to expand their HSBB network.

 

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