QUOTE(helob @ Aug 12 2013, 06:00 PM)
Need advise from the Sifus here.
I am a retiree 60+ and have been banking with Citibank for the last 30 years.
Been a Citigold member for last 20 years and have been enjoying Citibank Citigold service free as well as Visa Platinum Card annual fee waiver.
Just received a letter from Citibank that they will start charging a monthly CitiGold Service Fee of RM80 if Total Balance falls below RM200,000.
As I have been pulling out money from FD to put into other banks which pay much higher interest, my balance is now below RM200,000.
Paying Rm80 monthly for Citigold service is too steep.
I am strongly thinking of closing my Citibank account. However I stiil need a Visa Credit card for the convenience of online and occassion shopping. Which bank and what type of Visa credit card should I go for?
Any advise would be much appreciated.
Have a nice day.
If higher interest rate elsewhere, that even if a mere 0.2% difference on 200,000, means RM400 pa. Not enough to pay annual fee for the card?
Having said that, Citigold (if) does provide good service as compared, and convenience, which is something may not be quantified.
Personally I won't bank with bank that provide lousy service, queue always long, even not many people (I experienced once need to queue for half an hour just for a simple transaction), and frequent offline one (how frustated you go to bank and teller told cannot do anything, deposit nor withdrawal, because offline and teller try to come back afternoon, see can or not), what kind of service is that (not professional at all), for a bank that running billion of asset.
I do not know why a bank can be offline for almost whole day and often happen from time to time. While others seldom happen.
Even though they may provide better interest rate, I never want to have relationship with them. Time is invaluable, tell me to wait for half day or whole day, wait for them to be online?
The anger suffered by me may make my life shorter as well. Last part joking only.
Alternative, if fall short of 200k that required by Citigold, why not opt to downgrade to ordinary one (non-citigold) to save the RM80, while can downgrade the card as well, which doesn't require annual fee or can opt for waiver of annual fee one.
This post has been edited by cherroy: Aug 12 2013, 09:30 PM