not trying to flame here . but "trusted seller" can also make mistake or con people . i even read a few dispute thread involving pure "trusted seller" . based on evidences provided by TS , we all can see that the accused is the one at fault here (he should have checked TS number 1st before cutting off his line)

anyway , the accused should reconnect the line or better yet REFUND TS as it is a mistake made by him , not TS

P/S : just my 2 cents